Thank you for joining us for our new podcast series on Thriving in Uncertainty, where we spotlight leaders who have gotten comfortable in ambiguity and hear their professional stories of overcoming challenges to navigate change successfully.

For the past two weeks, we have spoken with two prestigious leaders, discussing growth and adaptability themes and creating future-ready workforces.

In today’s episode, we are steering off course - literally! Mandy Young, Chief Executive at the NSW State Insurance Regulatory Authority or SIRA, joins us to discuss **‘Taking the path less travelled.’**

Mandy has diverse leadership and public sector experience, with a background in social work at the Department of Communities and Justice. She has also worked as the Deputy Secretary and Chief Operating Officer for the NSW Department of Customer Service during COVID-19.

Over this 30-minute conversation, you will hear Mandy provide specific examples from her time during these roles and the significant involvement and subsequent impact of the initiatives that Mandy has driven and been responsible for.

This inspiring chat showcases a leader who exemplifies authenticity and resilience. Mandy has been involved in some amazing transformation and reform projects, and we hope that you will find this episode as engaging and refreshing as we did!

Listen to episode three:

Also available through Apple Podcasts and Spotify:

Find out more about this Trailblazer:

**Mandy Young**

**Chief Executive**

**State Insurance Regulatory Authority**

Mandy is a proud Aboriginal woman whose mob is Gamilaroi (Quirindi in north west NSW).
Mandy Young was appointed the Chief Executive of the State Insurance Regulatory Authority in June, 2024. Prior to this, Mandy was the Deputy Secretary and Chief Operating Officer for the Department of Customer Service responsible for enabling 14,000 staff in multiple portfolio agencies with responsibility for a $4b budget. She drove significant reforms across corporate functions to better enable portfolio agencies to deliver to the citizens of NSW.

With a NSW Public Sector career spanning over 20 years, Mandy has dedicated her career to driving better outcomes for people and communities, improving service delivery, and implementing large-scale socioeconomic and justice changes for the citizens of NSW.

Mandy has diverse leadership and public sector experience, having held Executive Director and Deputy Secretary roles within the NSW Departments of Customer Service and Communities and Justice and its predecessor agencies.

Mandy holds a Bachelor of Social Work from the University of New South Wales.

Tune in next week as we speak to a new trailblazer in another episode in our series on Thriving in Uncertainty.

Series Home