Change in government seems like the only constant, whether it’s because of the Machinery of Government, the need to do more with the same, the expectation of providing seamless service delivery to customers, the need to accelerate digitisation, or the increasing requirement to sustain public trust.
With the help of our BE HOLISTIC™ framework, we can help you respond to these pressures by taking a holistic approach to change, helping you simplify the complexity, and bridging the gap between strategic ambitions and results.
This infographic provides an overview of the BE HOLISTIC™ framework, which you can use as a CheatSheet to remember what components should be considered when working on your Operating Model.
The BE HOLISTIC framework™ decomposes an organisation into several elements, all of which are highly interdependent. This decomposition enables systems thinking for organisations to take a holistic view of how they deliver value to their customers and stakeholders. It also enables transparency regarding subtle interactions between each element that could otherwise lead to unintended consequences when making changes.
Holistically tackling change is far more powerful than focusing on organisation structure alone, something which is commonly mistaken to be the same as an Operating Model.
The framework can be used to:
Provide clarity on how an organisation provides value to customers
Determine whether change is required
Provide a mechanism for successfully executing change
