Public Sector Certificate in Strategy & Transformation
Our flagship course in teaching the BeHOLISTIC™ Framework
Adaptability is a highly sought-after skill. According to LinkedIn's 2024 Most In-Demand Skills report, it is the 'skill of the moment.' Adaptability skills are especially pertinent in the public sector, as they help organisations remain resilient and ready to respond to future changes in their operating environment, ensuring ongoing stability for the citizens they serve.
As experts in change management and transformation programs for the public sector, we know that effectively adjusting an organisation's operating environment in response to change requires a holistic understanding of how the organisation operates and delivers products and services to its customers. You need an operating model that outlines how all components of your organisation, including people, technology, processes, and physical locations, should work together. Importantly, this model must also be aligned with your organisation's business model, which defines who your customers and stakeholders are, what value you offer, and how you deliver that value.
Our course is designed to simplify the complex, empowering participants to acquire the skills needed to create, interpret, and continually evolve an operating model. This fosters the development of strategic, innovative, analytical, and communication skills essential for advancing organisations.
Our Public Sector Certificate in Strategy & Transformation is a first-of-its-kind course, open to all public sector professionals. It teaches a complete overview of the CorbettPrice BeHOLISTIC™ Framework over six weeks. This proven framework has been used across numerous change and transformation programs for the public sector, delivering an impressive average ROI of 12X.
Gain confidence using the BeHOLISTIC™ Framework as you learn from real-world scenarios drawn on from our deep experiences with the Australian and New Zealand Public Sector. These practical applications are presented across formats, including eLearning modules, readings, and video content.
Participate in weekly two-hour intensives, covering critical strategy concepts and tools, including customer experience design, value chain analysis, business model innovation, balanced scorecards, and skills mapping.
Attend two 1:1 coaching sessions with our expert CorbettPrice instructors to enhance your learning experience and help you apply the skills you've learned in the certificate course.
Apply new knowledge and tools to a personal interest project, which will be assessed by our expert instructors, to successfully obtain the Public Sector Certificate.
Join our growing Alumni community of like-minded professionals. This network provides not just access to additional resources and exclusive offers to other Elevate courses, but also a sense of belonging and ongoing support as you continue to learn and develop new skills.
Course details
Format: Live Online and In Person available
Duration: 6 weeks
Time: 6 hours per week
Cost: $2,200 per person
Date: 6th Feb - 20th Mar 2025
See similar, shorter 2 day course
Foundational skill competencies gained
Operating Model Design
Business Model Design
Systems Thinking
Strategic Planning
Strategic Evaluation
Innovation
Continuous Process Improvement
Problem Solving
Project Management
Course outline
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• Course Orientation
• Overview of transformation and transformation strategies
• Introduction to Operating Models
• Introduction of the BeHOLISTIC transformation framework
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• Customer experience design concepts
• Segmentation and personas
• Value Proposition development
• Channel and relationship analysis and strategies
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• Value chain mapping
• Value chain analysis
• Lean Six Sigma
• Process decomposition
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• Mapping critical roles
• Employee experience mapping
• Organisational structure design
• Aligning your functions and locations to your value chain
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• Big data and data security
• Leveraging suppliers and partners
• Technology audits
• Artificial Intelligence
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• Balanced scorecards
• SMART measures
• Organisation Culture Assessment Instrument
• Communicating strategies with clarity
Loved by learners across the Australian and New Zealand Public Sector
“One of the highlights of this course is the collaboration and learning through real-life case studies. This interactive approach created a dynamic learning environment where I could engage with peers and gain diverse perspectives on analysis and problem-solving.”
Coco Cashman
Strategy & Transformation Coordinator, Redlands City Council
“A highlight was being able to work with other public sector professionals in an environment where we could share our experiences in a really interactive format of the course. There were other people from other councils and public sector organisations, so it meant there were people with similar roles with whom we could share our experiences.”
Sasha Pearson
Victorian Local Government Employee
Continuous learning with Elevate by CorbettPrice
Connect
A vital component of skills development is connecting with other like-minded professionals to share and exchange knowledge, problem-solve experiences, and create ongoing dialogue with others. Joining our Elevate community gives you access to a wide network of like-minded professionals, including our expert CorbettPrice consultants, who work daily with the public sector to help them transform.
Extend
Learning shouldn't stop when a course ends. All Elevate participants have continuing access to our Learning Management System for a month after their course ends. They also become part of our Elevate community, where we post regular updates to new and complementary courses available for further skills development and skills refreshers.
Learn
Our online learning courses are designed with a clear purpose in mind-to empower you with practical knowledge and skills. Conducted through our user-friendly learning management system, these courses offer a variety of engaging lesson formats. You'll have the opportunity to interact with online tools, complete exercises, and gain insights from real-world case studies presented by our expert CorbettPrice facilitators.
Apply
Being able to apply new skills immediately in your organisation helps you make an impact, perform your job better, and strengthen and contribute to workplace culture. Through our consultancy services, CorbettPrice can work hand-in-hand with you to further develop and lead transformation projects with your organisation.