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BE HOLISTIC® - Designing how the organisation needs to work to deliver its strategy.
When pressure builds, the instinct is to add people, restructure or invest in new technology. Sometimes that works. More often it fixes one part of the organisation while the real constraint sits somewhere else.
This guide for public sector leaders explains what an operating model actually is (and what it isn’t), and introduces BE HOLISTIC®, CorbettPrice’s framework for examining strategy, services, end-to-end delivery and the enablers behind them as one connected system.
Inside you’ll find a table linking the symptoms leaders experience to their likely causes, myth-busting on restructures and cost cutting, use cases ranging from slow decisions to machinery-of-government shifts, and two case studies, including a regional development assessment program that cut timeframes by 41%.
It closes with self-assessment questions and four exercises you can run with your team this week. Whether you’re weighing a focused diagnostic or a broader redesign, it will help you work out what needs to change, and what doesn’t.
How public sector organisations can reduce employee attrition and become preferred employers
“70% of APS employees want to leave their organisation in the next two years”. Australian Public Service (APS) 2022 Census.
As high employee attrition continues to plague organisations worldwide, it’s no wonder that APS leaders are also looking for strategies to turn attrition into attraction to retain their staff.
We discussed this topic recently, hosting a series of roundtables at Public Sector Network’s Future of Work roadshow. Our insightful discussions with APS cemented the detailed research that we had undertaken, which shows a direct correlation between employee experience (EX) and employee retention.
This whitepaper takes a comprehensive look into this link, outlining six primary elements that shape EX and an approach to utilising these elements in designing and building an EX that tackles attrition and can turn it into attraction.
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