Embracing organisational change - episode 5
Thanks for listening to our second podcast series on embracing organisational change. We hope you’ve found the insights our trailblazers shared valuable.
In our fifth and final episode of this series, we are tackling a significant change that’s on the minds of most public sector leaders today: how to adopt new technologies responsibly.
According to a recent McKinsey report, more than half of global survey respondents on AI said that they had adopted AI in at least one of their business units, and nearly two-thirds expected that their company’s investments in AI would increase over the next few years. Yet according to Boston Consulting Group, Australia lags globally, with around 70% of Australian organisations yet to succeed in delivering digital transformation, a critical first step to succeed in AI.
Pia Andrews, a global expert in open government and digital government transformation and former public servant, joins us to navigate this important change and provides her unique global and local perspectives on how public institutions can approach the responsible adoption of AI. In this episode, Pia shares her six fundamental questions that the public sector must answer when designing for trust, which are part of The Trust Framework for Government Use of AI and Automated Decision Making whitepaper she developed and her top tips on getting started.
Listen to episode five:
Also available through Apple Podcasts, Spotify and Google Podcasts:
Download the full transcript of episode five:
Find out more about this Trailblazer:
Pia is a prolific global expert in open and digital government, and a former public servant. Pia has spent the last 20 years trying to make the world a better place, working within and around the public sector to transform public services, policies, and culture through greater transparency, democratic engagement, citizen-centric design, open data, emerging technologies, and real, pragmatic actual innovation in the public sector beyond.
Pia was one of the global top 20 most influential in digital government in 2018 and 2019, and now works as a strategic advisor to the public sector at AWS as well as a member of Apolitical’s Advisory on 21st Century Government.
That now concludes our second series on embracing organisational change. Thank you to our trailblazers and all our listeners for tuning in!
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Embracing organisational change - episode four
We’re glad you could join us for another great episode in our series on embracing organisational change.
Our fourth episode focuses on the pivotal transformational change that organisations must embrace, which is playing the new talent game. This episode will dive into the essential factors in what it takes to attract, retain and reduce employee attrition in the public sector.
With more than a third of Australian Public Service employees reported as wanting to leave within the next two years, according to the June 2022 APS Census, one correlation you can draw is that leaders need to look for ways to bridge the gap between employee expectations and employer needs. In this episode, Andy talks with Tina McAllister, Acting Director of People and Culture at the Department of Agriculture and Fisheries for the Queensland Government, as Tina provides her Queensland lens to questions on what it is that employees want, how leaders can respond, ways to to managing flexibility within the workforce, and the role that internal mobility plays for employee retention and ways of addressing it.
Listen to episode four:
Also available through Apple Podcasts, Spotify and Google Podcasts:
Download the full transcript of episode four:
Find out more about this Trailblazer:
Tina is Human Resource (HR) /People and Culture professional with 28 years of experience across an array of human resource focus areas. For the past two decades she has committed her energy to Public Service with Queensland Government and within that time she has served in HR leadership roles for over 15 years.
Tina is passionate about enabling organisational performance through the development of people at all levels via the creation and implementation of initiatives, processes, policies and frameworks that contribute to positive organisational culture, capability and employee experience.
Please tune in next week as we talk with Pia Andrews for the fifth and final episode in our series, which will be about adopting new technologies responsibly.
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Embracing organisational change – episode three
Welcome back to another episode in our series on embracing organisational change.
Today in our third episode, we cover the critical change that all workplaces must progress and move forward on, and that change is realising diversity, equity, and inclusion aspirations.
Listen to episode three:
Also available through Apple Podcasts, Spotify and Google Podcasts:
What does it take for organisations to create an inclusive workplace where staff feels valued, safe to contribute, and to be their authentic selves? Has progress been made in the public sector, and how can all leaders acknowledge and act accordingly to close the gaps with their employees, especially those from diversity groups? Please tune in to hear Julie Etchells, Chief Human Resources Officer at the Department of Child Safety, Seniors, and Disability Services for the Queensland Government, provide her valuable perspectives based on her experiences working for the Queensland public sector over the past twenty-four years.
Download the full transcript of episode three:
Find out more about this Trailblazer:
Ms Julie Etchells (pronouns are she/her/hers) is a long-term public servant, out lesbian, person with a disability, and mother to two beautiful human beings who are now adults, starting their own families.
Julie has dedicated 24 years to serving the Queensland Public as a public servant. Julie’s career has developed through her time predominately in service delivery and through time in state-wide services. Julie wears many hats and since 1999 has undertaken multiple service delivery, practitioner, leadership, and Senior Executive roles. Julie is currently utilising her leadership skills in the Chief Human Resources Officer role which highlights her diversity as a leader and commitment to supporting staff to ensure they have what they need to deliver services to children and families.
Julie’s extensive knowledge of service delivery, her passion for leadership and care for people combined with an interest in strategy, partnering, and diversity enables her to positively influence desired outcomes. Julie’s leadership, commitment and dedication to Queensland communities was officially acknowledged when she was awarded the 2020 Public Service Medal for her leadership and outstanding public service to children and families in Queensland.
Julie’s ongoing career aspiration is to “Make it Count”. That is, whatever role she is in, she acknowledges her privilege and makes the most of the opportunity for those she is there to serve. This includes her role as an out public servant modelling the way and showing others “it is okay to be who you are; in fact, it is brilliant – we need you to be you” and we are richer for it.
Please tune in next week as we talk with Tina McAllister, Acting Director, People and Culture for the Department of Agriculture and Fisheries for the Queensland Government, for our fourth episode on playing the new talent game – attracting, retaining, and reducing employee attrition.
Missed an episode?
Embracing organisational change – episode two
We hope that you’ve been enjoying our series on embracing organisational change.
In this week’s episode, we are tackling a pivotal change facing organisations today in their quest to gain more efficiency, specifically, how an operating model approach can help achieve operational efficiency and drive better service delivery outcomes to customers.
Grab a coffee and settle in for this tremendous 20min chat!
Listen to episode two:
Also available through Apple Podcasts, Spotify and Google Podcasts:
Dan Bowes, Executive Director of Taxes and Grants Products at Revenue NSW, joins Andy to explain how his team ensures they deliver for their customers. Listen in to hear from Dan how his team overcame challenges during COVID through successful collaboration, the entire team's role in improving customer process outcomes, and his top three tips on how other leaders can deliver efficiently and effectively for their customers.
Download the full transcript of episode two:
Find out more about this Trailblazer:
Dan is Revenue NSW's Executive Director of Taxes & Grants Products, leading the team of 700 people working in Business Taxes, property taxes and duties.
Dan and his teams raise over $35bn of revenue annually and distribute vital grants to support communities and businesses. Dan has a background in banking and process improvement and has previously held business development and strategy roles at Revenue NSW.
Please tune in next week as we talk with Julie Etchells, Chief Human Resources Officer for the Department of Child Safety, Seniors, and Disability Services for the Queensland Government, for our third episode in this series on realising diversity, equity, and inclusion aspirations.
Missed episode one?
Series two - Embracing organisational change – episode one
Thanks for joining us, and welcome back to our exciting second series of Trailblazing with CorbettPrice!
Our new series spans five stimulating and thought-provoking episodes, discussing key transformational changes that leaders must embrace to succeed now and into the future.
Listen to episode one:
Also available through Apple Podcasts, Spotify and Google Podcasts:
Steve Brady, Managing Director of TAFE NSW, joins Andy in this episode to discuss the important change of shifting mindsets and leading to empower employees. Listen in as Steve shares his invaluable insights and perspectives on how TAFE NSW continues to embrace change and adapt to their customer's evolving needs and how Steve maintains a positive mindset and stays adaptable in the face of change.
Download the full transcript of episode one:
Find out more about this Trailblazer:
Steve has more than 20 years of experience in executive leadership in private and public sectors and across a diverse range of NSW government agencies, including NSW Treasury, Department of Premier and Cabinet, Revenue NSW, and NSW Department of Customer Service.
Steve is focussed on driving public sector innovation through a focus on customer and community, working with industry to achieve mutually beneficial outcomes, enhancing the economic contribution of agencies, and delivering strong financial stewardship.
In his current role, Steve is responsible for ensuring TAFE NSW is the leading provider of vocational training supporting the evolving needs of industry and learners in a rapidly changing economy.
Tune in next week as we talk with Dan Bowes, Executive Director of Taxes and Grants Products, Revenue NSW for our second episode in this series on optimising service delivery for customers.
Check out our full listing of episodes and trailblazers:
We’re back for series two!
We are thrilled to announce series two of our Trailblazing with CorbettPrice podcast! We have a great new line-up of speakers joining us over five thought-provoking episodes as they tackle, unravel, and provide insights on embracing uncomfortable but necessary organisational change.
Join us for our new podcast series on embracing organisational change. Over five stimulating and thought-provoking episodes, Andy will speak with industry-leading trailblazers as they unravel and reveal their fresh perspectives on the most pressing transformational changes organisational leaders face today.
Weekly episodes will drop from Tuesday, the 22nd of August, on our website and across your preferred podcast platforms, including Apple, Google, and Spotify.
Click on each episode for a synopsis and link to listen in:
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Shifting mindsets both at the individual and institutional level, can be one of the biggest road blocks to overcome in successful transformations. Leaders must also change how they engage, empower and include their workforce in strategic decisions for their organisation.
In this episode, we will look at ways we can approach these changes with a POV on the education industry.
Episode out now: www.corbettprice.com.au/series2/episode-1
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Gaining more efficiency to deliver better customer service is paramount in many organisations today, but how you approach this can mean the difference between making significant returns or alienating staff and customers. According to research conducted by McKinsey, the top four root causes of organisational inefficiency are complex structures, unclear roles and responsibilities, unwieldy governance models, and unclear processes. Barriers to overcoming these included insufficient resources, organisational resistance, limited capacity, and unclear priority of opportunities.
In this episode, we will discuss how an operating model approach helped a government agency gain a clear picture of its physical operating environment and how it served as its blueprint for optimising their service delivery to customers.
Episode out now: www.corbettprice.com.au/podcast/series2/episode-2
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In the Australian Public Service (APS) Reform Agenda, one of the four key priorities was that the APS would be a model employer. This included setting the standard for equity, inclusion and diversity as well as boosting First Nations employment in the APS to 5%.
But more needs to be done other than this statistic. According to the 2022 APS Commission's report on Diversity and Inclusion, employees from diverse groups were found to have a higher intention to leave or an increase rate of separation.
In this episode, we aim to explore how leaders can define and approach inclusive leadership, and discuss psychological safety in the workplace.
Episode out now:
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Across the world, high employee attrition rates are a crucial concern of organisational leaders. With the competitive talent landscape shifting power to workers, employers may need more answers to help solve this critical challenge.
In this episode, we explore how employers are tailoring employee value propositions to attract and retain the best talent, and the concept of contribution agreements.
Episode out now:
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There has been much discussion on the responsible adoption of AI. In McKinsey's State of Organizations 2023 report, more than half of global survey respondents said they had adopted AI in at least one of their business units, and nearly two-thirds expected that their companies' investments in AI would increase over the next few years. However, in Australia, we are lagging behind in this adoption according to Boston Consulting Group, suggesting that implementing, scaling, managing risk, and gaining customer trust with responsible AI being the key reasons why.
Episode out now:
Meet our series two trailblazers:
Find out more about our Trailblazers:
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Steve has more than 20 years of experience in executive leadership in private and public sectors and across a diverse range of NSW government agencies, including NSW Treasury, Department of Premier and Cabinet, Revenue NSW, and NSW Department of Customer Service.
Steve is focussed on driving public sector innovation through a focus on customer and community, working with industry to achieve mutually beneficial outcomes, enhancing the economic contribution of agencies, and delivering strong financial stewardship.
In his current role, Steve is responsible for ensuring TAFE NSW is the leading provider of vocational training supporting the evolving needs of industry and learners in a rapidly changing economy.
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Dan is Revenue NSW's Executive Director of Taxes & Grants Products, leading the team of 700 people working in Business Taxes, property taxes and duties. Dan and his teams raise over $35bn of revenue annually and distribute vital grants to support communities and businesses. Dan has a background in banking and process improvement and has previously held business development and strategy roles at Revenue NSW.
-
Ms Julie Etchells (pronouns are she/her/hers) is a long-term public servant, out lesbian, person with a disability, and mother to two beautiful human beings who are now adults, starting their own families.
Julie has dedicated 24 years to serving the Queensland Public as a public servant. Julie’s career has developed through her time predominately in service delivery and through time in state-wide services. Julie wears many hats and since 1999 has undertaken multiple service delivery, practitioner, leadership, and Senior Executive roles. Julie is currently utilising her leadership skills in the Chief Human Resources Officer role which highlights her diversity as a leader and commitment to supporting staff to ensure they have what they need to deliver services to children and families.
Julie’s extensive knowledge of service delivery, her passion for leadership and care for people combined with an interest in strategy, partnering, and diversity enables her to positively influence desired outcomes. Julie’s leadership, commitment and dedication to Queensland communities was officially acknowledged when she was awarded the 2020 Public Service Medal for her leadership and outstanding public service to children and families in Queensland.
Julie’s ongoing career aspiration is to “Make it Count”. That is, whatever role she is in, she acknowledges her privilege and makes the most of the opportunity for those she is there to serve. This includes her role as an out public servant modelling the way and showing others “it is okay to be who you are; in fact, it is brilliant – we need you to be you” and we are richer for it.
-
Tina is Human Resource (HR) /People and Culture professional with 28 years of experience across an array of human resource focus areas. For the past two decades she has committed her energy to Public Service with Queensland Government and within that time she has served in HR leadership roles for over 15 years. Tina is passionate about enabling organisational performance through the development of people at all levels via the creation and implementation of initiatives, processes, policies and frameworks that contribute to positive organisational culture, capability and employee experience.
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Pia is a prolific global expert in open and digital government, and a former public servant. Pia has spent the last 20 years trying to make the world a better place, working within and around the public sector to transform public services, policies, and culture through greater transparency, democratic engagement, citizen-centric design, open data, emerging technologies, and real, pragmatic actual innovation in the public sector beyond. Pia was one of the global top 20 most influential in digital government in 2018 and 2019, and now works as a strategic advisor to the public sector at AWS as well as a member of Apolitical’s Advisory on 21st Century Government.
More in our series on embracing organisational change:
Trailblazing with CorbettPrice Podcast - Episode 7
This week concludes our podcast series on organisational health and the seven dimensions of wellness. We hope you have enjoyed the series and find the insights and perspectives of all our trailblazers helpful. In the final episode of our first series, we explore the seventh dimension of organisational health, the relational dimension, which is all about learning and development.
Listen to episode seven:
Also available through Apple Podcasts, Spotify and Google Podcasts:
With changing employee expectations around the learning and development opportunities organisations offer to improve their overall wellbeing, L&D managers face meeting these expectations to future-proof their organisation and attract and retain the best talent.
How and what must L&D managers focus on to provide these opportunities to employees in a hybrid working environment, and how can they empower employees to build and maintain an A-grade team?
David Powell, author, founder, and life skills mentor of The Golden Thread, joins Andy in this enlivening discussion to provide ways that L&D managers can offer learning and development opportunities that build self, relationship, and team interpersonal skills to empower their workforce in their lifelong learning journey to mastery.
David and Andy discuss the importance of mindfulness and provide examples of how powerful meditation practices can be at both the individual level and the potential contribution this can unleash at an organisational level.
This episode is jam-packed with practical advice, real-life examples, and different perspectives on boosting the relational dimension of organisational health. Listen now to hear David’s meditation based on Alpha Dynamics to get you into the blue…
Download the full transcript of episode seven (with references):
Find out more about this Trailblazer:
David’s passion lies in empowering people to achieve the success they seek in life. David is the founder of The Golden Thread’s online toolkit, Life Journey Skills and recipient of The Visioneers’ 2022 global award in recognition of his work to benefit humanity.
Born in the UK, David gained a first-class honours degree in chemical engineering at Edinburgh University and worked in the resources and IT industries for 24 years, leading many teams to success.
Realising that his passion lay in empowering people, he became a business skills trainer, facilitator, and mentor. Over almost three decades, David has helped individuals and teams in hundreds of organisations, across 30 countries and five continents to improve their lives and business performance.
After finishing university, David spent a year driving a Land Rover overland from the UK to Australia and became fascinated with the different religions and cultures that he encountered. These travels were the genesis for his lifelong research into history, religion, gnostic wisdom and psychology - to discover how to best empower people. The result is his unique ability to synthesise the latest scientific thinking and the ancient wisdom to address, and inspire the whole person - body, mind, emotions and the deeper inner being.
This is the lifetime of experience and learning that David has condensed into his online Life Journey Skills program. He teaches the essential life skills - that people don’t learn at school - so that they can thrive at life. David’s book, Life Journey Skills, is also available for free on kindle or to purchase in hardcover from amazon.
LinkedIn: www.linkedin.com/in/david-powell-89539276/
Amazon: Life Journey Skills
That now concludes the first series of our Trailblazing with CorbettPrice podcast. Stay tuned as we will announce details of series two coming out soon!
Missed an episode?
Trailblazing with CorbettPrice Podcast - Episode 6
Thank you for joining us for the sixth episode of our podcast series on organisational health and the seven dimensions of wellness. In this episode, we will cover the essential topic of organisational purpose and leadership.
Listen to episode six:
Also available through Apple Podcasts, Spotify and Google Podcasts:
The leadership style of an organisation can profoundly impact an organisation's health, affecting the workplace culture, employee experience, engagement, performance, and organisational agility and resilience.
The prolific global expert in open and digital government and former public servant Pia Andrews joins us as we discuss how public sector professionals must lead and navigate their teams now and in the future.
Hear Pia's thoughts on how we need to get back to servant leadership, how any leader's first strategy should be to slow things down, and how human-centered design approaches require you to come from a position of being your best human in the first place.
Listen to also hear Pia share three practices from her background in Gung Fu and Chan Buddhism martial arts that play an important role in her work and career every day.
Download the full transcript of episode six (with references):
Find out more about this Trailblazer:
Pia Andrews is an open government, digital transformation and data geek who has been trying to make the world a better place for 20 years. She usually works within the (public sector) machine to transform public services, policies and culture through greater transparency, democratic engagement, citizen-centric design, open data, emerging technologies and real, pragmatic actual innovation in the public sector and beyond. She believes that tech culture has a huge role to play in achieving better policy planning, outcomes, public engagement and a better public service all round.
She is also trying to do her part in establishing greater public benefit from publicly funded data, software and research. Pia was recognised in 2018 and 2019 as one of the global top 20 most Influential in Digital Government and was awarded as one of the Top 100 Most Influential Women in Australia for 2014. Pia has also studied martial arts since 1990, and brings the philosophies and practices of Gung Fu and Chan Buddhism into her work every day.
Pia is currently taking something of a public sector sabbatical, working as a Strategic Advisor to the Public Sector in AWS. She is in a newly formed team made up of experienced public servants who provide futures oriented policy and outcomes focused advice, support, exploration and experimentation, to agencies and departments across Australia, New Zealand and Oceania.
In 2023, Pia joined Apolitical’s Advisory Council on 21st Century Government, where some of the world’s most distinguished government leaders, innovators, and thinkers have come together to help accelerate Apolitical’s mission to help build 21st century governments that work for people and the planet.
Web: pipka.org
LinkedIn: www.linkedin.com/in/pia-andrews/
The Mandarin articles: www.themandarin.com.au/author/pia-waughgmail-com/
Tune in next week as we talk with David Powell on our final dimension of organisational health – recreational health, learning and development.
Missed an episode?
Trailblazing with CorbettPrice Podcast - Episode 5
Welcome back to our podcast series on organisational health and the seven dimensions of wellness. This week in episode five, we continue to explore the theme of employee experience by looking into one of the crucial factors that impact this positively or negatively, an organisation’s culture. Workplace culture is our fifth relational dimension of organisational health.
Listen to episode five:
Also available through Apple Podcasts, Spotify and Google Podcasts:
Workplace culture, as defined by BambooHR, is the personality of an organisation – it’s a shared set of workplace beliefs, values, attitudes, standards, purposes, and behaviours. Research by Gallup shows that employees with a strong connection to their organisation’s culture are more likely to be engaged and less likely to experience burnout as often as those without.
Cherie Canning from Luminate Leadership joins us to discuss this essential topic, where she draws on real organisational case studies to talk through the attributes leaders need to have to create a people-centric culture, how this starts with psychological safety and how to create that, how organisations can overcome toxic workplace cultures, why mental health first aid is essential for everyone throughout an organisation, and how to build a connection with employees regardless of whether they are in the office, or working from home.
This episode is must listen for anyone who wants their organisation to be more people-centric or learn how to maintain a positive and strong workplace culture.
Download the full transcript of episode five (with references):
Find out more about this Trailblazer:
Cherie’s passion lies in inspiring people to achieve their potential by developing their 'human skills'.
Cherie is a passionate optimist, an avid traveller and the Founder and Director of Luminate Leadership.
With almost two decades of leading and developing leaders at Luminate and previously at Flight Centre Travel Group, Cherie has proven results and her authentic communication style and workshop content continue to leave a long-lasting impact on leaders and their businesses.
Cherie founded Luminate Leadership in 2020 with one purpose in mind; to grow and inspire leaders of today to create a better tomorrow. Her intention is to embrace human based Leadership traits such as connection, collaboration, courage, empathy, compassion and kindness.
It’s her mission, and the mission of Luminate to share these skills with as many Leaders as possible, inspiring them to be the best humans they can be and bring as much joy and fulfilment to their work and lives. Cherie will also host Luminate Leadership’s annual IGNITE conference this August, celebrating Women in Leadership through coming together to connect, learn, inspire and be inspired.
Web: www.luminateleadership.com.au
LinkedIn: www.linkedin.com/in/cheriecanning
Tune in next week as we talk with Pia Andrews on our sixth dimension of organisational health – Purpose and leadership.
Missed an episode?
Trailblazing with CorbettPrice Podcast - Episode 4
We hope that you are enjoying our Trailblazing with CorbettPrice podcast series on organisational health and the seven dimensions of wellness. In episode four, we dive deep into the fourth dimension which is occupational health and the employee experience. COVID pushed many organisations into different ways of thinking about how and where we work. With employee attrition being a key challenge that many organisations are facing worldwide; this may be the most fundamental component of organisational health in our series.
Listen to episode four:
Also available through Apple Podcasts, Spotify and Google Podcasts:
To help explain what design thinking is and how it can be used to design a good employee experience that engages and empowers an organisation's workforce, Rodger Watson joins us.
Rodger is the founding course director of the Master of Creative Intelligence and Strategic Innovation at the University of Technology in Sydney.
If you have always wanted to understand design thinking and hear an example of how it has been used to solve a key societal challenge, then you won’t want to miss this!
Download the full transcript of episode four (with references):
Find out more about this Trailblazer:
Rodger is an innovator for public good and has worked as a public servant, a strategic human centred design consultant, a bartender, a pizza kitchen-hand and deliverer, an emu farmhand, and the leader of a multi-award-winning academic research centre.
Rodger is the Founding Course Director of Creative Intelligence and Strategic Innovation at the UTS TD School and co-author of Creative Reboot; catalysing creative intelligence and Designing for the common good.
Rodger has an academic and practice background in Psychology, Criminology, and with his colleagues at the Designing Out Crime Research Centre pioneered the Designing for the Common Good approach to multi-stakeholder collaboration (2010-2018).
This body of work received many industry awards (including multiple Good Design Australia awards) and academic awards (UTS Vice Chancellor’s award for excellence in research collaboration). The work was assessed by the Australian Research Council as highly impactful.
In recent years Rodger has contributed to government strategy and policy across topics ranging from domestic and family violence, mental health, built environment, counter terrorism, night-time economy, waste & circular economy, environmental protection, cybercrime, transport innovation, and digital transformation.
Rodger’s UTS work is underpinned by a methodology developed under industry conditions, community engagement, and academic rigour since 2010. This body of work includes product, service and policy innovations that are experienced by millions of people each day in communities across the world.
Web: www.uts.edu.au/study/transdisciplinary-innovation/creative-intelligence-and-innovation
LinkedIn: www.linkedin.com/in/rodger-watson/
Bispublishers: Creative Reboot; catalysing creative intelligence and
Tune in next week as we talk with Cherie Canning on our fifth dimension of organisational health – Relational health and workplace culture.
Missed an episode?
Trailblazing with CorbettPrice Podcast - Episode 3
How can we take a ‘Futurist’ approach to equip our organisations for the future?
Join us for a stimulating conversation as Andy discusses this question with Dave Wild in episode three of our podcast series on organisational health. Dave Wild is a Futurist, Strategist, and Provocateur. During this compelling discussion, he discusses how everyone can be a futurist by opening up to new opportunities and possibilities.
Thank you for joining us for episode three of our inaugural podcast series on organisational health. So far, across our first two episodes, we have explored the physical operating environment and organisational agility and resilience. One consistent element across each of these dimensions has been change. Change can be disruptive, it can be slow, and adoption of it can be costly.
Listen to episode three:
Also available through Apple Podcasts, Spotify and Google Podcasts:
Helping us to challenge how we look and approach the future, adapt to new technologies, and evolve how we think about long-term planning for organisational performance health is Dave Wild. Dave is a Futurist, Strategist, and Provocateur with significant experience working for design, marketing, and innovation consultancies.
Dave leads workshops around the world, runs a webinar for future-focused leaders, and conducts expert coaching through his Future of Work Leadership Development Program. In this riveting episode, Dave demonstrates what a Futurist is, what they do, and how you can become one to help guide your organisation into the future.
Download the full transcript of episode three:
Find out more about this Trailblazer:
Dave Wild is a Creative Futurist living on the edge of the world with significant experience working as a strategist and innovator for design, marketing, and innovation consultancies.
He has led workshops around the world in the US, New Zealand, and Australia.
As a Futurist for Smith & Wild, an independent strategy and innovation consultancy, Dave works with business leaders and their teams to achieve more through greater imagination and accelerated action. Dave and his team believe that getting people fully engaged and inspired about business and the challenges ahead is critical to driving action and results.
Unique to Smith & Wild’s approach is a focus on the new, identifying megatrends across markets while applying new insights from global innovation leaders, and their clients include Air New Zealand, BNZ, MediaWorks, The Warehouse, and Toyota.
Dave also runs Futurist Hour, a complimentary webinar targeted at future-focused leaders, providing an energising and inspiring look at the future and giving participants access to tools and events. Dave provides expert coaching through his Futurework leadership development programme, teaching Future of Work skills.
His book: Futurework: A Guidebook for The Future of Work is available on Amazon and is divided into three parts, starting with the exploration of revolutions that have reshaped society, followed by an explanation of how neuroscience discoveries can enable us to unlock the greater potential within and concluded with a strategy map for how to collaboratively, and adaptively develop modern strategies to build a future-ready organisation.
Web: www.dave-wild.com/
LinkedIn: www.linkedin.com/in/dave-wild/
Amazon: Futurework: A Guidebook for The Future of Work
Tune in next week as we talk with Rodger Watson on our fourth dimension of organisational health – Occupational health and the employee experience.
Missed an episode?
Trailblazing with CorbettPrice Podcast - Episode 2
Welcome back to our second episode in the Trailblazing with CorbettPrice series on organisational health. This episode will explore the 2nd dimension of organisational health: Mental – organisational agility and resilience.
Listen to episode two:
Also available through Apple Podcasts, Spotify and Google Podcasts:
The past few years have been tough on organisations with constant uncertainty. As these shocks grow in numbers and complexity, organisations must focus beyond crisis responses to build resilience to survive now and into the future.
Scott Johnston, Deputy Secretary of Revenue, New South Wales, Chief Commissioner of State Revenue, and Commissioner of Fines Administration, joins Andy in this episode to discuss how Revenue NSW has applied agile principles to transform their organisation to become adaptive and responsive now and in the future. Hear how Scott manages to be a regulator while also delivering excellent customer service to Revenue’s three-and-a-half-million customers, his thoughts on empowering the whole organisation to innovate, his top tips for how leaders can respond to changing customer priorities, and much more.
Download the full transcript of episode two:
Find out more about this Trailblazer:
Scott Johnston is a highly experienced senior leader with a career spanning the Australian and United Kingdom public sectors.
An internationally recognised statistician specialising in economic analysis, his work at the UK Office of National Statistics guided key decision making for the Organisation for Economic Cooperation and Development and European Union.
Scott joined the Public Service Commission in June 2014 where he held the roles of Director Workforce Information Branch and Assistant Commissioner, Performance and Analytics Division.
He then moved on to the NSW Public Service Commission as Acting Public Service Commissioner, leading the NSW Government’s agenda - driving diversity, work of the future and reform across the sector. In April 2020, Scott was appointed to his current role of Deputy Secretary, Revenue NSW, Chief Commissioner of State Revenue and Commissioner of Fines Administration.
Since joining Revenue NSW, Scott has focused on providing flexibility and an improved customer experience for Revenue’s 3.5 million annual customers, with a focus on digital transformation and supporting the State’s most vulnerable customers. Over the past two years Revenue NSW has become sought after for its automation achievements, collaboration skills, innovation, and customer centred design.
Scott is passionate about shaping future workforce strategy through evidence-based decision making, innovation, diversity, and inclusion, and building digital capability.
LinkedIn: www.linkedin.com/in/scott-johnston222/
Tune in next week as we talk with Futurist Dave Wild on our third dimension of organisational health – organisational financial and performance health.
Missed episode one?
Trailblazing with CorbettPrice Podcast - Episode 1
Welcome to our inaugural series of Trailblazing with CorbettPrice. Over the next seven action packed weeks, we'll be introducing you to an amazing line-up of trailblazers who will share their insights on the fascinating topic of organisational health.
Listen to episode one:
In our first episode, Andy Corbett leads us through an overview of organisational health and the seven wellness dimensions that this series will explore. As a trailblazer in operating model design and implementation, Andy will switch hats to be interviewed by Associate Director and Head of Training of CorbettPrice, Lauren Chowdry.
Together, they discuss the first dimension of organisational health: the physical operating environment, which encompasses how leaders connect their organisation’s purpose with its operations, creating an effective operating model that includes people, culture, processes, technology, and more. If you have ever wanted a clear explanation of what an operating model is and how this can transform your organisation, this is a must-listen!
Download the full transcript of episode one:
Tune in next week as we talk with Scott Johnston from Revenue NSW on our second dimension of organisational health – Mental – Organisational Agility and Resilience.
Operating Models Whitepaper
For further information on Operating Models, download our free whitepaper which explains the drivers for reinvention with the WHY, WHAT, and HOW an operating model helps you to achieve it. We also provide case studies on how we have helped organisations scale and respond, improve their customer experience, and engage their workforce.
Announcing our new podcast series!
Trailblazing with CorbettPrice is a podcast series featuring interviews with SMEs and influencers from across disciplines and industries to present new and fresh perspectives that challenge how business and government leaders can approach change in solving some of the biggest challenges today.
Each week, we will feature interviews with SMEs and influencers from across disciplines and industries to present you with new and fresh perspectives that challenge how you approach change to solve some of the biggest challenges faced by business and government leaders today.
In our first series, we have an amazing line-up of trailblazers who will help us explore organisational health and wellness. Across seven weekly episodes, we will dive into the individual dimensions that make up the overall health of an organisation, discuss how these dimensions relate to each other, and provide ways to improve their health to boost the overall wellness of your organisation.
Episode one available to listen to from Tuesday, 23 May, 2023 on www.corbettprice.com.au/podcast
Read a synopsis for each of our episodes:
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Leaders may know the what, and the why for their organisation in terms of customers and the value proposition offered, but do they have a clear picture of the ‘how’? We will explore this in episode one and provide an explanation of an Operating Model approach.
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The uncertainty of the past few years has strongly influenced how organisations respond and plan for the future. Likewise, it has also changed the perceptions of employees and the value they place on 'work.' In this episode, we will explore Agile Enterprise principles and how these can be used for future readiness.
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An organisation's financial and performance health directly affects the ability to make informed decisions and plan for the future. This episode will explore how leaders can adopt a more open mindset to long-term planning, challenging how they perceive and plan for the future.
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Gallup defines employee experience as a journey across a lifecycle with three critical stages: engagement, performance, and development. With research reporting that employee burnout is increasing yoy, there is a direct correlation between burnout and an inadequate work-life balance translating into lower productivity. In this episode, we explore how we can apply design thinking principles to this problem.
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Research conducted by Gallup shows that when employees have a strong connection to their company's culture, they are 3.7X as likely to be engaged at work, 5.2X as likely to recommend their organisation as a great workplace, and 68% less likely to feel burned out by work. In this episode, we explore how organisations can create more of a people-centric culture.
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Leadership directly influences an organisation's culture, and how leaders lead can directly impact an organisation's ability to innovate and retain staff. Leaders must adapt their style and practice key power skills, including empathy. But it starts with having a clear purpose shared by all in an organisation. In this episode, we explore how leaders can do this.
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The role of the learning and development team has changed. As the lines between work and home life continue to blur, the scales for maintaining a healthy work-life balance have tipped with employees looking for growth opportunities beyond just training and professional development programs. In this episode, we explore how leaders can approach this across the employment lifecycle.
Introducing our Trailblazers for series one:
Find out more about our Trailblazers:
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Andy is well versed in navigating complex organizational transformation with over two decades of experience in business (Deloitte and SBS) and the public sector running multimillion-dollar programs.
Andy founded CorbettPrice in 2016 to help government and business leaders solve strategic problems and improve service delivery. Andy's driven to deliver the maximum value and outcomes for his clients by going above and beyond with personalised solutions that get the maximum return on investment, averaging 10-14 times.
CorbettPrice's clients face pressure to transform and future-proof their organisations quickly, efficiently, and cost-effectively. Andy and his team collaborate closely with their clients to deeply understand their needs, recommend solutions, implement recommendations, and manage the change impacts for teams. Together they help organisations to increase revenue, reduce costs and improve the employee and customer experience.
Andy has been an advisor to the Public Sector Network (Certified B Group) since 2022 and recently facilitated roundtables on employee attrition at the 2023 HR Innovation Roadshow across Sydney, Melbourne, and Brisbane.
Andy has also authored whitepapers: How public sector organisations can reduce employee attrition and become preferred employers and Operating Models – Reimagine your future.
LinkedIn: www.linkedin.com/in/corbettandrew
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Scott Johnston is a highly experienced senior leader with a career spanning the Australian and United Kingdom public sectors.
An internationally recognised statistician specialising in economic analysis, his work at the UK Office of National Statistics guided key decision making for the Organisation for Economic Cooperation and Development and European Union.
Scott joined the Public Service Commission in June 2014 where he held the roles of Director Workforce Information Branch and Assistant Commissioner, Performance and Analytics Division.
He then moved on to the NSW Public Service Commission as Acting Public Service Commissioner, leading the NSW Government’s agenda - driving diversity, work of the future and reform across the sector.
In April 2020, Scott was appointed to his current role of Deputy Secretary, Revenue NSW, Chief Commissioner of State Revenue and Commissioner of Fines Administration.
Since joining Revenue NSW, Scott has focused on providing flexibility and an improved customer experience for Revenue’s 3.5 million annual customers, with a focus on digital transformation and supporting the State’s most vulnerable customers.
Over the past two years Revenue NSW has become sought after for its automation achievements, collaboration skills, innovation, and customer centred design.
Scott is passionate about shaping future workforce strategy through evidence-based decision making, innovation, diversity, and inclusion, and building digital capability.
LinkedIn: www.linkedin.com/in/scott-johnston222/
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Dave Wild is a Creative Futurist living on the edge of the world with significant experience working as a strategist and innovator for design, marketing, and innovation consultancies. He has led workshops around the world in the US, New Zealand, and Australia.
As a Futurist for Smith & Wild, an independent strategy and innovation consultancy, Dave works with business leaders and their teams to achieve more through greater imagination and accelerated action. Dave and his team believe that getting people fully engaged and inspired about business and the challenges ahead is critical to driving action and results.
Unique to Smith & Wild’s approach is a focus on the new, identifying megatrends across markets while applying new insights from global innovation leaders, and their clients include Air New Zealand, BNZ, MediaWorks, The Warehouse, and Toyota.
Dave also runs Futurist Hour, a complimentary webinar targeted at future-focused leaders, providing an energising and inspiring look at the future and giving participants access to tools and events. Dave provides expert coaching through his Futurework leadership development programme, teaching Future of Work skills.
His book: Futurework: A Guidebook for The Future of Work is available on Amazon and is divided into three parts, starting with the exploration of revolutions that have reshaped society, followed by an explanation of how neuroscience discoveries can enable us to unlock the greater potential within and concluded with a strategy map for how to collaboratively, and adaptively develop modern strategies to build a future-ready organisation.
Web: www.dave-wild.com/
LinkedIn: www.linkedin.com/in/dave-wild/
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Rodger is an innovator for public good and has worked as a public servant, a strategic human centred design consultant, a bartender, a pizza kitchen-hand and deliverer, an emu farmhand, and the leader of a multi-award-winning academic research centre. He is Founding Course Director of Creative Intelligence and Strategic Innovation at the UTS TD School and co-author of Creative Reboot; catalysing creative intelligence and Designing for the common good.
Rodger has an academic and practice background in Psychology, Criminology, and with his colleagues at the Designing Out Crime Research Centre pioneered the Designing for the Common Good approach to multi-stakeholder collaboration (2010-2018). This body of work received many industry awards (including multiple Good Design Australia awards) and academic awards (UTS Vice Chancellor’s award for excellence in research collaboration). The work was assessed by the Australian Research Council as highly impactful.
In recent years Rodger has contributed to government strategy and policy across topics ranging from domestic and family violence, mental health, built environment, counter terrorism, night-time economy, waste & circular economy, environmental protection, cybercrime, transport innovation, and digital transformation. Rodger’s UTS work is underpinned by a methodology developed under industry conditions, community engagement, and academic rigour since 2010. This body of work includes product, service and policy innovations that are experienced by millions of people each day in communities across the world.
Web: www.uts.edu.au/study/transdisciplinary-innovation/creative-intelligence-and-innovation
LinkedIn: www.linkedin.com/in/rodger-watson/
Bispublishers: Creative Reboot; catalysing creative intelligence and
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Cherie’s passion lies in inspiring people to achieve their potential by developing their 'human skills'.
Cherie is a passionate optimist, an avid traveller and the Founder and Director of Luminate Leadership.
With almost two decades of leading and developing leaders at Luminate and previously at Flight Centre Travel Group, Cherie has proven results and her authentic communication style and workshop content continue to leave a long-lasting impact on leaders and their businesses.
Cherie founded Luminate Leadership in 2020 with one purpose in mind; to grow and inspire leaders of today to create a better tomorrow. Her intention is to embrace human based Leadership traits such as connection, collaboration, courage, empathy, compassion and kindness.
It’s her mission, and the mission of Luminate to share these skills with as many Leaders as possible, inspiring them to be the best humans they can be and bring as much joy and fulfilment to their work and lives. Cherie will also host Luminate Leadership’s annual IGNITE conference this August, celebrating Women in Leadership through coming together to connect, learn, inspire and be inspired.
Web: www.luminateleadership.com.au
LinkedIn: www.linkedin.com/in/cheriecanning/
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Pia Andrews is an open government, digital transformation and data geek who has been trying to make the world a better place for 20 years. She usually works within the (public sector) machine to transform public services, policies and culture through greater transparency, democratic engagement, citizen-centric design, open data, emerging technologies and real, pragmatic actual innovation in the public sector and beyond. She believes that tech culture has a huge role to play in achieving better policy planning, outcomes, public engagement and a better public service all round. She is also trying to do her part in establishing greater public benefit from publicly funded data, software and research. Pia was recognised in 2018 and 2019 as one of the global top 20 most Influential in Digital Government and was awarded as one of the Top 100 Most Influential Women in Australia for 2014. Pia has also studied martial arts since 1990, and brings the philosophies and practices of Gung Fu and Chan Buddhism into her work every day.
Pia is currently taking something of a public sector sabbatical, working as a Strategic Advisor to the Public Sector in AWS. She is in a newly formed team made up of experienced public servants who provide futures oriented policy and outcomes focused advice, support, exploration and experimentation, to agencies and departments across Australia, New Zealand and Oceania.
In 2023, Pia joined Apolitical’s Advisory Council on 21st Century Government, where some of the world’s most distinguished government leaders, innovators, and thinkers have come together to help accelerate Apolitical’s mission to help build 21st century governments that work for people and the planet.
Web: pipka.org
LinkedIn: www.linkedin.com/in/pia-andrews/
The Mandarin articles: www.themandarin.com.au/author/pia-waughgmail-com/
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David’s passion lies in empowering people to achieve the success they seek in life. David is the founder of The Golden Thread’s online toolkit, Life Journey Skills and recipient of The Visioneers’ 2022 global award in recognition of his work to benefit humanity.
Born in the UK, David gained a first-class honours degree in chemical engineering at Edinburgh University and worked in the resources and IT industries for 24 years, leading many teams to success.
Realizing that his passion lay in empowering people, he became a business skills trainer, facilitator, and mentor. Over almost three decades, David has helped individuals and teams in hundreds of organizations, across 30 countries and five continents to improve their lives and business performance.
After finishing university, David spent a year driving a Land Rover overland from the UK to Australia and became fascinated with the different religions and cultures that he encountered. These travels were the genesis for his lifelong research into history, religion, gnostic wisdom and psychology - to discover how to best empower people. The result is his unique ability to synthesise the latest scientific thinking and the ancient wisdom to address, and inspire the whole person - body, mind, emotions and the deeper inner being.
This is the lifetime of experience and learning that David has condensed into his online Life Journey Skills program. He teaches the essential life skills - that people don’t learn at school - so that they can thrive at life. David’s book, Life Journey Skills, is also available for free on kindle or to purchase in hardcover from amazon.
LinkedIn: www.linkedin.com/in/david-powell-89539276/
Amazon: Life Journey Skills Book
More in our organisational health series:
