Thriving in Uncertainty – episode one

Thanks for joining us as we kick off our new weekly series of Trailblazing with CorbettPrice!

Each week, we will spotlight senior, inspirational leaders from across the public sector who have gotten comfortable in ambiguity as they share personal experiences throughout their careers around the importance of adaptability for growth, developing the next generation of leaders, taking the path less travelled and learning from failure to achieve success. They also reflect on the key leaders who inspire them and have helped them become the leaders they are today.

In today’s episode, Janet Schorer, a senior public sector leader and Chief Delivery Officer at TAFE NSW, joins us to discuss growth and adaptability.

In this uplifting chat, Janet shares her experiences from her early career, how other leaders helped her grow and develop, and how she leans on these experiences to help others grow and develop today. She also explains how important it is for leaders to put themselves in someone else’s shoes, acknowledging that the world is now different from what it was, that workplaces themselves are different too, and that it’s through a connection with purpose that you can keep yourself, and your team, motivated through times of continuous change and uncertainty.

Listen to episode one:

Also available through Apple Podcasts and Spotify:

Find out more about this Trailblazer:

Janet Schorer

Chief Delivery Officer

TAFE NSW

With 20 years of senior public sector experience, Janet has led educational and community transformation programs, including the National Disability Insurance Scheme, workforce strategy, and the Families NSW strategy for the NSW Department of Premier and Cabinet. Janet has a passion for children and young people, with a background in nursing and child and adolescent psychology, previously serving as the NSW Children’s Guardian and receiving a Public Service Medal for outstanding service, particularly through the protection of children. She is a National Fellow of IPAA and the Vice President of IPAA NSW.

Tune in next week as we speak to Dr Margot McNeill, Chief Delivery Officer at TAFE NSW, as she joins us to discuss fostering adaptability in teams.

Trailblazing with CorbettPrice is back in a new weekly format!

Join us from Tuesday, November 5, for our new podcast series “Thriving in Uncertainty,” where we get comfortable in ambiguity, talking with leaders as they share their personal experiences in overcoming challenges and navigating change effectively to propel their workforces forward into the future.

Together, we’ll discuss topics including growth and adaptability, next-generation leaders, and taking the path less travelled with our impressive new line-up of trailblazers from across the Australian public sector. 25-minute episodes will drop weekly and be available to listen to from our website or across Apple podcasts and Spotify, helping you gain fresh and unique perspectives at a time that’s most convenient for you.

Our new series also takes on a more personal lens, exploring what it takes to be resilient and persevere through significant reforms, which our trailblazers have been inspired by in their own career and professional journey, and how their influencers have helped shape them into the leaders they are today.

Our Trailblazers

Janet Schorer

Chief Delivery Officer

TAFE NSW

With 20 years of senior public sector experience, Janet has led educational and community transformation programs, including the National Disability Insurance Scheme, workforce strategy, and the Families NSW strategy for the NSW Department of Premier and Cabinet. Janet has a passion for children and young people, with a background in nursing and child and adolescent psychology, previously serving as the NSW Children’s Guardian and receiving a Public Service Medal for outstanding service, particularly through the protection of children. She is a National Fellow of IPAA and the Vice President of IPAA NSW.

Tuesday 5 November

In our first episode, we are joined by Janet Schorer, a senior public sector leader and Chief Delivery Officer at TAFE NSW, to discuss growth and adaptability. In this open and inspiring chat, Janet shares experiences from her early career of how other leaders helped her grow and develop and how she leans on these experiences to grow and develop others today. She also explains how important it is for leaders to put themselves in someone else’s shoes, acknowledging that the world is now different from what it was, that workplaces themselves are different too, and that it’s through a connection with purpose that you can keep yourself, and your team, motivated through times of continuous change and uncertainty.

Dr Margot McNeill

Chief Product and Quality Officer

TAFE NSW

With over 30 years of experience across the education sector, from universities to vocational education in Australia and New Zealand, you won’t find many leaders who have experienced significant industry changes like Margot. In her current role at TAFE NSW, Margot oversees the development of innovative, quality, and digitally-enabled products and aligns courses to the changing needs of the industry.

Tuesday 12 November

Listen in as Margot shares first-hand observations during her extensive career in the education sector of how learning has changed and how important she feels distributed leadership, having great people around you, is a must for remaining relevant and effective. Margot also talks about how she finds horizon planning helpful in balancing long-term strategic goals with short-term demands, the importance of communication in change with the shadow of leadership being long in the public sector, and how she leans on the dance floor balcony metaphor to instil adaptability and build resilience in her workforce.

Dr Rachel Bacon

Deputy Commissioner

Integrity,

Reform

and Enabling Services

Australian Public Service Commission

Rachel has an impressive and extensive public sector background, having previously worked at the Department of Prime Minister and Cabinet as Deputy Secretary of Public Sector Reform, where she helped to shape and deliver a suite of reform initiatives. She has also held numerous roles in Commonwealth and Northern Territory governments, line departments and led a number of taskforces, with many of them in PMC, to deliver the whole of government's priorities, with a PhD focused on administrative law and organisation change.

Tuesday 19 November, Tuesday 26 November

This two-part episode with Rachel on a growth mindset approach is full of unique insights explained from evidence, consultancy, and personal perspectives. In part one, we explore what makes up a growth mindset and integrity within the APS with Rachel. In part two, we dive deeper into our discussion and detail the design approach for the APS Reform Agenda, including determining the six guiding implementation principles to deliver it and an introspective look at how to remain resilient and persevere on long-term change projects.

More episodes will be announced soon…

Series three – Solving the Capability Gap – episode five

Thank you for listening to our third podcast series on Solving the Capability Gap. We hope that you found the insights that our trailblazers have shared valuable in helping your organisation to build skills capability and develop future-ready, high-performing workforces.

Our final episode today is the perfect conclusion to our series, providing advice and insights on how to maintain an ongoing connection with your employees that helps to fuel a culture of continuous learning in your organisation.

In the series' opening episode, we spoke to Subho Banerjee about continuous learning and how organisations must adopt it to develop a high-performing workforce ready for the future.

Equally crucial to adopting a continuous learning culture is maintaining one. This involves ensuring that employees have an ongoing connection to their organisation, which sometimes is more easily said than done. Globally, there are alarmingly high rates of disengaged employees who are 'quiet-quitting,' and it takes leaders with an EQ approach to navigate the often uncomfortable conversations to reconnect employees to their organisation.

Maeve Neilson is a highly respected and experienced leader in New Zealand. In this episode, she joins Andy to discuss how she has developed and led teams in New Zealand, drawing on her direct experience in creating a cross-functional team from the Mosque Shooter sentencing event in 2020 to create a great workplace culture.

Listen to episode five:

Also available through Apple Podcasts and Spotify:

Download the full transcript of episode five:

Find out more about this Trailblazer:

Maeve Neilson is the former General Manager – Health, Safety and Security for the Ministry of Justice, New Zealand. Maeve is a senior leader with unique and broad experiences that enable her to bring an innovative and fresh approach to any opportunity.

Maeve has substantial depth and breadth of experience having worked in diverse sectors and functions to deliver commercial and sustainable outcomes whilst lifting productivity and engagement. This includes a range of challenges from managing large operational functions, organisational transformations, and significant incidents and workplace fatalities, including the operational response to COVID-19.

Maeve’s ability to successfully communicate organisational vision and priorities across multiple levels sees her frequently called upon to translate the "complex" into a language all can connect and engage with, transforming both leadership behaviours and organisational cultures. She has managed teams through significant change, complex disputes and negotiations that have enabled organisations to deliver against strategic goals, and aligned teams to the direction, significantly shifting engagement. She comfortably interacts with Boards and executive teams and maintains strong networks across public and private entities.

Maeve is passionate about Aotearoa, New Zealand, particularly organisations doing great things within their communities to enable tamariki and mokupuna to thrive. She welcomes the challenge of solving “wicked problems” and enjoys aligning the operational delivery and people capability to the strategic direction. Her commercial acumen and operational management expertise allow her to quickly adapt to any environment and bring value and different thinking to support organisational growth.

Maeve holds a Masters of Arts (Psychology), and subsequent qualifications in Innovative Thinking and Dispute Resolution. She is also accredited in several leadership development tools, including the suite from Human Synergistics.

That now concludes our third series on Solving the Capability Gap. Thank you to our trailblazers and all our listeners for tuning in!

Due to popular demand, Trailblazing with CorbettPrice will soon return in a regular and ongoing format. Follow us on LinkedIn to stay updated on the latest information.

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Series three – Solving the Capability Gap – episode four

We hope that you have been enjoying our podcast series on Solving the Capability Gap.

Already, we've had the pleasure of being joined by three phenomenal trailblazers who have shared their insights and top tips on how leaders can build workforce capability in their organisations to prepare for the future.

In today's episode, we hone in on arguably one of the most important skills everyone will need to learn, regardless of their position, going forward: AI.

According to LinkedIn's Workplace Learning Report for 2024, 4 in 5 people want to learn how to use AI in their profession. But in the public sector specifically, there has been much trepidation about where to use it, how to use it, and, importantly, ensuring that it is used safely with the proper guardrails in place.

James Christie, Director of Artificial Workflow, and a guest instructor on our Elevate course on Enhancing Processes with AI, joins Andy to discuss the increasingly popular and in-demand skill of AI. Listen in as James answers the fundamentally essential questions on learning AI skills, including if having a technical background is necessary in learning AI, what the best use cases are in getting started, what other skills are complementary to learning AI skills, and the five critical success factors in implementing AI in an organisation. You will also want to take advantage of James's checklist to get going with AI in your organisation, which is provided as a download below.

Listen to episode four:

Also available through Apple Podcasts and Spotify:

Download the full transcript of episode four:

Download James’s AI Adoption Checklist:

Find out more about this Trailblazer:

James Christie is a co-founder of Artificial Workflow, an AI solutions firm that has developed a flexible AI platform called Echobase, that can support a range of consulting and business use cases.

James has spent a significant proportion of his career working for an international FMCG company and in consulting with EY and boutique firms practicing in the areas of corporate, organisational and customer strategy. 

Please tune in next week as we conclude our series on Solving the Capability Gap with Maeve Neilson, General Manager of Health, Safety, and Security for the Ministry of Justice in New Zealand, as she shares her unique perspectives and advice for leaders on how to foster a culture of continuous learning in your organisation.

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Series three – Solving the Capability Gap – episode three

Over the past two episodes, we’ve discussed critical dimensions of capability building, including adopting continuous learning models and using skills-based approaches in your talent strategy. A resonating sentiment from both these episodes has been the concept of future readiness, equipping and preparing workforces to meet future challenges.

In today’s episode, we unpack this further, discussing the role that skills play in workforce agility and how leaders can be purposeful and holistic in their approach to achieving organisational agility.

So far in our series, we’ve spoken to two highly experienced trailblazers who have given their insights into critical success factors of creating high-performing teams. These have included the importance of becoming a learning organisation and the need to be comfortable in ambiguity.

Sandra Lerch, Executive Director of Strategic Workforce Futures at the Public Sector Commission for the Queensland Government, joins Andy in this latest episode to explain how organisations can create workforce agility. She shares her experiences and learned lessons from her direct involvement in the recently released Even Better Public Sector for Queensland Strategy for 2024-2028.  

Listen in to hear Sandra explain how organisational agility is a change process and how, by putting people at the centre, you can achieve the agility you need to be fit for the future. Sandra also shares the three important ingredients for being purposeful and holistic in your approach to developing and embedding workforce agility in the way you work.

Listen to episode three:

Also available through Apple Podcasts and Spotify:

Download the full transcript of episode three:

Find out more about this Trailblazer:

Sandra Lerch is the Executive Director, Strategic Workforce Futures at the Queensland Public Sector Commission.  In this role, she has responsibility for a suite of initiatives that help create a workforce that is agile, inclusive and fit for the future.

Sandra has worked in both the state and federal public sectors, in a wide variety of roles, spanning strategic policy, organisational performance, and service delivery. Much of her experience is in central agencies during periods of significant workforce change.

Sandra and her team played a major role in bringing the Even better public sector for Queensland strategy 2024-2028 to fruition. The strategy’s first two-year action plan sets out 18 actions that aim to inspire trust in government, build a workforce that is ready to meet any challenge, and create workplaces that support employees to serve their community.

Sandra holds a Masters degree in Public Policy and is a member of the Australian Institute of Company Directors.  She has a long-standing interest in public sector reform, having contributed to a number of independent reviews in this area. Other areas of interest include employee engagement and how the Queensland public sector can position itself as an employer of choice.

Please tune in next week as we talk with James Christie, Director of Artificial Workflow, as he joins us to discuss developing AI skills in the public sector in our fourth episode in the Solving the Capability Gap series.

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Series three – Solving the Capability Gap – episode two

Welcome back to the second episode of our new podcast series on Solving the Capability Gap.

In today’s episode, we dive deep into the current skills landscape, outlining the skills that are becoming increasingly important and discussing proven strategies that can help organisations become more skills-based in how they attract, develop, nurture, and retain their workforce.  

Across the world, organisations are grappling with skills shortages. According to LinkedIn data, on an individual level, the skills needed for a given position are shifting and are expected to double by 2027, leaving a high number of employees who require training and capability development.

However, the potential of untapped latent or adjacent skills within the workforce is intriguing, presenting organisational leaders with an excellent opportunity to identify, develop, and nurture these skills to create an engaged workforce capable of driving their organisation forward.

Listen in as Julie Tickle, Chief People Officer at TAFE NSW, joins Andy to share her extensive experience in how organisations can become more skills-based in their talent strategy. Listen in as Julie answers compelling questions covering important topics such as skills versus qualifications, human skills versus technical skills, how TAFE uses skills-based approaches in its talent strategy, and how to measure skills initiatives.

Listen to episode two:

Also available through Apple Podcasts and Spotify:

Download the full transcript of episode two:

Find out more about this Trailblazer:

Julie Tickle is a respected educational leader, with over two decades of experience in the VET sector as teacher, mentor and executive. In her role as Chief People Officer for TAFE NSW Julie oversees the attraction, development and retention of a capable, engaged, and adaptable workforce of over 15,000.

She is responsible for ensuring TAFE NSW operates in a safe, diverse, and inclusive work environment, and her team ensures TAFE NSW has the capability to deliver the best outcomes through effective people and safety processes, policies, and programs.

With TAFE NSW since 2002, Julie was initially a part-time casual teacher of Business based out of the Taree campus and remains dedicated to regional employment and educational outcomes throughout NSW.  She has held a wide range of positions including Head Teacher of both online and on-campus faculty teams, Business Development Consultant, Manager Curriculum Development, Faculty Director, Leader Organisational Workforce Development and Head of Organisational Development and Talent Management.

Remaining dedicated to supporting individuals to reach their potential, Julie holds a Masters in Adult Education and Training, Bachelor of Arts (Psychology), Graduate Diploma of Education, Leadership and Sustainability and the current Cert IV Training and Assessment qualification in order to remain connected to teachers. She is an Alumni of the NSW Public Sector Leadership Academy and a keen mentor of emerging leaders in the sector.

Julie is a member of the DEWR VET Workforce Blueprint Steering Committee, TAFE Director’s Australia Workforce Network and the National VET Educator Development Network. Her team designed and implemented the successful Paid to Learn teacher attraction and retention program to support an ongoing commitment to solving the VET teacher shortage in NSW, which has become the benchmark for innovative attraction strategies across the sector.

Julie is passionate about Diversity and Inclusion and is a member of the NSW Public Service Disability Steering Committee, Co-chair of the TAFE NSW Diversity & Inclusion Council and executive sponsor of the Aboriginal Strategic Leadership Group and Aboriginal Employment Strategy. She has strategic oversight of the inaugural TAFE NSW Diversity, Inclusion and Belonging Plan which launched in 2023 as well as TAFE Innovate Reconciliation Action Plan, Disability and Inclusion Action Plan and Multicultural Action Plan.

Please tune in next week as we talk with Sandra Lerch, Executive Director of Strategic Workforce Futures at the Public Sector Commission for the Queensland Government, as she joins us to provide insights on workforce agility and the agile enterprise in our third episode of this series on Solving the Capability Gap.

Missed an episode?

Series three – Solving the Capability Gap – episode one

Thanks for joining us as we kick off our third series of Trailblazing with CorbettPrice!

Our exciting new series explores critical dimensions of capability building across five insightful and thought-provoking episodes. This series is designed to help leaders instil continuous learning into their organisation’s DNA and develop high-performing workforces that are equipped and ready to embrace the future.

As the perfect start to our series on Solving the Capability Gap, Subho Banerjee, Deputy Commissioner of the Australian Public Service and Head of the APS Academy and Capability, joins Andy to discuss continuous learning.

Listen in as Subho provides his unique perspectives, drawing on his vast experience across the public and private sectors. In this episode, he explains what continuous learning looks like and outlines some of the fantastic learning opportunities he has experienced that have benefited his career. Subho also provides an overview of the components of the APS continuous learning model, the importance of building adaptability skills across all levels in the public sector, and how to overcome challenges he has seen in becoming a learning organisation.

Listen to episode one:

Also available through Apple podcasts and Spotify:

Download the full transcript of episode one:

Find out more about this Trailblazer:

Dr Subho Banerjee is the Deputy Commissioner, Head of APS Academy and Capability at the Australian Public Service Commission.

He has previously held Deputy Secretary roles in the Education, Industry and Climate Change portfolios, focusing on vocational education and skills, science and climate change adaptation and negotiations.

He has also been responsible for finance, human resources and governance functions in a number of departments, as well as contributing to whole-of-APS efforts on public service reform and Indigenous employment.

Subho has also worked in the private and not-for-profit sectors. Prior to his current role, he worked at the Australia and New Zealand School of Government on public sector reform issues at the intersection of practice and academia. He has also worked for a private sector management consultancy and an Indigenous policy think tank. 

Subho’s initial disciplinary background was in physics, which he studied as an undergraduate and postgraduate at the ANU. He also holds qualifications in economic and social history, and environmental change and management, from the University of Oxford, where he was a Rhodes Scholar.

Tune in next week as we talk with Julie Tickle, Chief People Officer at TAFE NSW, as she provides her experience and perspectives on becoming a skills-based organisation, in our second episode in this series on Solving the Capability Gap.

Check out our full listing of episodes and trailblazers:

Brand new series starting 13 August

Join us for our ground-breaking new podcast series, "Solving the Capability Gap," where we delve deep into the evolving skills landscape. Together, we'll explore how organisations can pivot towards a skills-based approach to their talent strategy, enhance their workforce's adaptability and agility, develop AI skills in the public sector, and nurture a culture of continuous learning.

Series three will feature five impactful, thought-provoking episodes as Andy explores critical topics in solving capability gaps using skills-based approaches with a fresh line-up of Trailblazers. For the first time, we will also include a complete series wrap-up at the end.

Weekly episodes will be available on our website and on your preferred podcast platforms, including Apple, Google, and Spotify, starting Tuesday, 13 August.

Read a synopsis for each of our episodes:

Episode one:

Adopting continuous learning models for developing and preparing workforces for the future.

Featuring:

Subho Banerjee, Deputy Commissioner and Head of APS Academy and Capability

Organisations today face many challenges. With high levels of Australian employees reporting that they feel burnt out at work and the skills needed to perform current and future roles significantly shifting, learning and development can help organisations develop and prepare their workforces for the future.

In the first episode of our new series, we will be joined by Subho Banerjee, Deputy Commissioner and Head of the APS Academy and Capability. Together, we will visualise what a continuous learning culture looks like, and formulate a strategy for how organisations can foster learning and development to develop and prepare their workforces for the future.

Episode two:

Becoming a skills-based organisation 

Featuring:

Julie Tickle, Chief People Officer, TAFE NSW

Are the skills people have or could develop more important than their original qualifications? We’ll explore this intriguing question in the second episode of our series on solving the capability gap. Joining us is Julie Tickle, Chief People Officer at TAFE NSW. Together, we'll discuss how organisations can adopt a more skills-based approach to their talent strategy, covering everything from recruitment to mentoring, coaching, and the role of collaboration and cross-functional teams in skill identification. We’ll also delve into best-practice strategies for measuring these skills and more.

Episode three:

Workforce Agility & The Agile Enterprise 

Featuring:

Sandra Lerch, Executive Director of Strategic Workforce Futures, Public Sector Commission, Queensland Government

In times of constant uncertainty, employees may face higher burnout levels and become disengaged. Thriving amid such ambiguity, though challenging, is achievable. In the third episode of our series on solving the capability gap, we'll explore this theme with Sandra Lerch, Executive Director of Strategic Workforce Futures at the Public Sector Commission, Queensland Government. With extensive experience in managing change and preparing agile, inclusive workforces for the future, Sandra will shed light on the pivotal strategies she developed for the 'Even Better Public Sector for Queensland' initiative. We’ll discuss collaborative approaches and identify key skills needed for future readiness.

Episode four:

Developing AI skills in the public sector

Featuring:

James Christie, Director of Artificial Workflow

According to LinkedIn's Workplace Learning Report for 2024, 4 in 5 people want to learn how to use AI in their profession. In the public sector, there is considerable uncertainty about how and where to best utilise AI, and whether existing technical skills are necessary to acquire AI competencies.  We will tackle these crucial questions and more in the fourth instalment of our podcast series on solving the capability gap, where we will be joined by James Christie, Director of Artificial Workflow and guest instructor on our Enhancing Processes with AI Elevate course.

Episode five:

Fostering a culture of continuous learning 

Featuring:

Maeve Neilson, General Manager of Health, Safety and Security, Ministry of Justice, New Zealand

In the concluding episode of our series, we are joined by Maeve Neilson, General Manager of Health, Safety, and Security at the Ministry of Justice in New Zealand. A seasoned leader, Maeve excels in building cross-functional teams and will share her valuable experiences from coordinating the team for the Mosque Shooter sentencing event in New Zealand. Together, we will delve into the importance of skill acquisition, examine how learning and development vary across multi-generational teams, discuss the components of effective learning experiences, explore how leaders can re-engage employees with a human-centric approach, and discuss strategies to foster a culture of continuous learning within an organisation.

More in our Solving the Capability Gap series:

Skills-based transformation

This article explores the opportunity that skills-based transformations bring to organisations in solving capability gaps, how to get started by rethinking workforce risk, getting skills intelligence right, and the pivotal role leaders must play in navigating change.  Read now

Frequently Asked Questions

Listen in as Maeve Neilson, General Manager, Health, Safety, and Security at the Ministry of Justice New Zealand, answers key questions about the role that learning and development play in fostering a great culture and how leaders can build and maintain a continuous learning culture within their organisation.

Listen in

Embracing organisational change - episode 5

Thanks for listening to our second podcast series on embracing organisational change. We hope you’ve found the insights our trailblazers shared valuable.

In our fifth and final episode of this series, we are tackling a significant change that’s on the minds of most public sector leaders today: how to adopt new technologies responsibly.

According to a recent McKinsey report, more than half of global survey respondents on AI said that they had adopted AI in at least one of their business units, and nearly two-thirds expected that their company’s investments in AI would increase over the next few years. Yet according to Boston Consulting Group, Australia lags globally, with around 70% of Australian organisations yet to succeed in delivering digital transformation, a critical first step to succeed in AI.

Pia Andrews, a global expert in open government and digital government transformation and former public servant, joins us to navigate this important change and provides her unique global and local perspectives on how public institutions can approach the responsible adoption of AI. In this episode, Pia shares her six fundamental questions that the public sector must answer when designing for trust, which are part of The Trust Framework for Government Use of AI and Automated Decision Making whitepaper she developed and her top tips on getting started.

Listen to episode five:

Also available through Apple Podcasts, Spotify and Google Podcasts:

Download the full transcript of episode five:

Find out more about this Trailblazer:

Pia is a prolific global expert in open and digital government, and a former public servant. Pia has spent the last 20 years trying to make the world a better place, working within and around the public sector to transform public services, policies, and culture through greater transparency, democratic engagement, citizen-centric design, open data, emerging technologies, and real, pragmatic actual innovation in the public sector beyond.

Pia was one of the global top 20 most influential in digital government in 2018 and 2019, and now works as a strategic advisor to the public sector at AWS as well as a member of Apolitical’s Advisory on 21st Century Government. 

That now concludes our second series on embracing organisational change. Thank you to our trailblazers and all our listeners for tuning in!

Missed an episode?

Embracing organisational change - episode four

We’re glad you could join us for another great episode in our series on embracing organisational change.

Our fourth episode focuses on the pivotal transformational change that organisations must embrace, which is playing the new talent game. This episode will dive into the essential factors in what it takes to attract, retain and reduce employee attrition in the public sector.

With more than a third of Australian Public Service employees reported as wanting to leave within the next two years, according to the June 2022 APS Census, one correlation you can draw is that leaders need to look for ways to bridge the gap between employee expectations and employer needs. In this episode, Andy talks with Tina McAllister, Acting Director of People and Culture at the Department of Agriculture and Fisheries for the Queensland Government, as Tina provides her Queensland lens to questions on what it is that employees want, how leaders can respond, ways to to managing flexibility within the workforce, and the role that internal mobility plays for employee retention and ways of addressing it.

Listen to episode four:

Also available through Apple Podcasts, Spotify and Google Podcasts:

Download the full transcript of episode four:

Find out more about this Trailblazer:

Tina is Human Resource (HR) /People and Culture professional with 28 years of experience across an array of human resource focus areas.  For the past two decades she has committed her energy to Public Service with Queensland Government and within that time she has served in HR leadership roles for over 15 years. 

Tina is passionate about enabling organisational performance through the development of people at all levels via the creation and implementation of initiatives, processes, policies and frameworks that contribute to positive organisational culture, capability and employee experience.  

Please tune in next week as we talk with Pia Andrews for the fifth and final episode in our series, which will be about adopting new technologies responsibly.

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Embracing organisational change – episode three

Welcome back to another episode in our series on embracing organisational change.

Today in our third episode, we cover the critical change that all workplaces must progress and move forward on, and that change is realising diversity, equity, and inclusion aspirations.

Listen to episode three:

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What does it take for organisations to create an inclusive workplace where staff feels valued, safe to contribute, and to be their authentic selves? Has progress been made in the public sector, and how can all leaders acknowledge and act accordingly to close the gaps with their employees, especially those from diversity groups? Please tune in to hear Julie Etchells, Chief Human Resources Officer at the Department of Child Safety, Seniors, and Disability Services for the Queensland Government, provide her valuable perspectives based on her experiences working for the Queensland public sector over the past twenty-four years.

Download the full transcript of episode three:

Find out more about this Trailblazer:

Ms Julie Etchells (pronouns are she/her/hers) is a long-term public servant, out lesbian, person with a disability, and mother to two beautiful human beings who are now adults, starting their own families.

Julie has dedicated 24 years to serving the Queensland Public as a public servant. Julie’s career has developed through her time predominately in service delivery and through time in state-wide services. Julie wears many hats and since 1999 has undertaken multiple service delivery, practitioner, leadership, and Senior Executive roles. Julie is currently utilising her leadership skills in the Chief Human Resources Officer role which highlights her diversity as a leader and commitment to supporting staff to ensure they have what they need to deliver services to children and families.

Julie’s extensive knowledge of service delivery, her passion for leadership and care for people combined with an interest in strategy, partnering, and diversity enables her to positively influence desired outcomes. Julie’s leadership, commitment and dedication to Queensland communities was officially acknowledged when she was awarded the 2020 Public Service Medal for her leadership and outstanding public service to children and families in Queensland.

 Julie’s ongoing career aspiration is to “Make it Count”. That is, whatever role she is in, she acknowledges her privilege and makes the most of the opportunity for those she is there to serve. This includes her role as an out public servant modelling the way and showing others “it is okay to be who you are; in fact, it is brilliant – we need you to be you” and we are richer for it.

Please tune in next week as we talk with Tina McAllister, Acting Director, People and Culture for the Department of Agriculture and Fisheries for the Queensland Government, for our fourth episode on playing the new talent game – attracting, retaining, and reducing employee attrition. 

Missed an episode?

Embracing organisational change – episode two

We hope that you’ve been enjoying our series on embracing organisational change.

In this week’s episode, we are tackling a pivotal change facing organisations today in their quest to gain more efficiency, specifically, how an operating model approach can help achieve operational efficiency and drive better service delivery outcomes to customers.

Grab a coffee and settle in for this tremendous 20min chat!

Listen to episode two:

Also available through Apple Podcasts, Spotify and Google Podcasts:

Dan Bowes, Executive Director of Taxes and Grants Products at Revenue NSW, joins Andy to explain how his team ensures they deliver for their customers.  Listen in to hear from Dan how his team overcame challenges during COVID through successful collaboration, the entire team's role in improving customer process outcomes, and his top three tips on how other leaders can deliver efficiently and effectively for their customers.

Download the full transcript of episode two:

Find out more about this Trailblazer:

Dan is Revenue NSW's Executive Director of Taxes & Grants Products, leading the team of 700 people working in Business Taxes, property taxes and duties.

Dan and his teams raise over $35bn of revenue annually and distribute vital grants to support communities and businesses. Dan has a background in banking and process improvement and has previously held business development and strategy roles at Revenue NSW.

Please tune in next week as we talk with Julie Etchells, Chief Human Resources Officer for the Department of Child Safety, Seniors, and Disability Services for the Queensland Government, for our third episode in this series on realising diversity, equity, and inclusion aspirations.

Missed episode one?

Series two - Embracing organisational change – episode one

Thanks for joining us, and welcome back to our exciting second series of Trailblazing with CorbettPrice!

Our new series spans five stimulating and thought-provoking episodes, discussing key transformational changes that leaders must embrace to succeed now and into the future.

Listen to episode one:

Also available through Apple Podcasts, Spotify and Google Podcasts:

Steve Brady, Managing Director of TAFE NSW, joins Andy in this episode to discuss the important change of shifting mindsets and leading to empower employees. Listen in as Steve shares his invaluable insights and perspectives on how TAFE NSW continues to embrace change and adapt to their customer's evolving needs and how Steve maintains a positive mindset and stays adaptable in the face of change. 

Download the full transcript of episode one:

Find out more about this Trailblazer:

Steve has more than 20 years of experience in executive leadership in private and public sectors and across a diverse range of NSW government agencies, including NSW Treasury, Department of Premier and Cabinet, Revenue NSW, and NSW Department of Customer Service. 

Steve is focussed on driving public sector innovation through a focus on customer and community, working with industry to achieve mutually beneficial outcomes, enhancing the economic contribution of agencies, and delivering strong financial stewardship. 

In his current role, Steve is responsible for ensuring TAFE NSW is the leading provider of vocational training supporting the evolving needs of industry and learners in a rapidly changing economy. 

Tune in next week as we talk with Dan Bowes, Executive Director of Taxes and Grants Products, Revenue NSW for our second episode in this series on optimising service delivery for customers. 

Check out our full listing of episodes and trailblazers:

We’re back for series two!

Join us for our new podcast series on embracing organisational change. Over five stimulating and thought-provoking episodes, Andy will speak with industry-leading trailblazers as they unravel and reveal their fresh perspectives on the most pressing transformational changes organisational leaders face today.

Weekly episodes will drop from Tuesday, the 22nd of August, on our website and across your preferred podcast platforms, including Apple, Google, and Spotify.

Click on each episode for a synopsis and link to listen in:

• Episode one - Shifting mindsets and leading to empower employees

  Shifting mindsets both at the individual and institutional level, can be one of the biggest road blocks to overcome in successful transformations. Leaders must also change how they engage, empower and include their workforce in strategic decisions for their organisation.

  In this episode, we will look at ways we can approach these changes with a POV on the education industry.

  Episode out now: www.corbettprice.com.au/series2/episode-1

• Episode two - Optimising service delivery for customers

  Gaining more efficiency to deliver better customer service is paramount in many organisations today, but how you approach this can mean the difference between making significant returns or alienating staff and customers. According to research conducted by McKinsey, the top four root causes of organisational inefficiency are complex structures, unclear roles and responsibilities, unwieldy governance models, and unclear processes. Barriers to overcoming these included insufficient resources, organisational resistance, limited capacity, and unclear priority of opportunities.

  In this episode, we will discuss how an operating model approach helped a government agency gain a clear picture of its physical operating environment and how it served as its blueprint for optimising their service delivery to customers.

  Episode out now: www.corbettprice.com.au/podcast/series2/episode-2

• Episode three - Realising diversity, equity, and inclusion aspirations

  In the Australian Public Service (APS) Reform Agenda, one of the four key priorities was that the APS would be a model employer. This included setting the standard for equity, inclusion and diversity as well as boosting First Nations employment in the APS to 5%.

  But more needs to be done other than this statistic. According to the 2022 APS Commission's report on Diversity and Inclusion, employees from diverse groups were found to have a higher intention to leave or an increase rate of separation.

  In this episode, we aim to explore how leaders can define and approach inclusive leadership, and discuss psychological safety in the workplace.

  Episode out now:

  www.corbettprice.com.au/podcast/series2/episode-3

• Episode four - Playing the new talent game – attracting, retaining, & reducing employee attrition

  Across the world, high employee attrition rates are a crucial concern of organisational leaders. With the competitive talent landscape shifting power to workers, employers may need more answers to help solve this critical challenge.

  In this episode, we explore how employers are tailoring employee value propositions to attract and retain the best talent, and the concept of contribution agreements.

  Episode out now:

  www.corbettprice.com.au/podcast/series2/episode-4

• Episode five - Adopting new technologies responsibly

  There has been much discussion on the responsible adoption of AI. In McKinsey's State of Organizations 2023 report, more than half of global survey respondents said they had adopted AI in at least one of their business units, and nearly two-thirds expected that their companies' investments in AI would increase over the next few years. However, in Australia, we are lagging behind in this adoption according to Boston Consulting Group, suggesting that implementing, scaling, managing risk, and gaining customer trust with responsible AI being the key reasons why.

  Episode out now:

  www.corbettprice.com.au/podcast/series2/episode-5

Meet our series two trailblazers:

Episode one - Steve Brady

Episode two - Dan Bowes

Episode three - Julie Etchells

Episode four - Tina McAllister

Episode five - Pia Andrews

Find out more about our Trailblazers:

• Episode one - Steve Brady, Managing Director, TAFE NSW

  Steve has more than 20 years of experience in executive leadership in private and public sectors and across a diverse range of NSW government agencies, including NSW Treasury, Department of Premier and Cabinet, Revenue NSW, and NSW Department of Customer Service.

  Steve is focussed on driving public sector innovation through a focus on customer and community, working with industry to achieve mutually beneficial outcomes, enhancing the economic contribution of agencies, and delivering strong financial stewardship.

  In his current role, Steve is responsible for ensuring TAFE NSW is the leading provider of vocational training supporting the evolving needs of industry and learners in a rapidly changing economy.

• Episode two - Dan Bowes, Executive Director of Taxes and Grants Products, Revenue NSW

  Dan is Revenue NSW's Executive Director of Taxes & Grants Products, leading the team of 700 people working in Business Taxes, property taxes and duties. Dan and his teams raise over $35bn of revenue annually and distribute vital grants to support communities and businesses. Dan has a background in banking and process improvement and has previously held business development and strategy roles at Revenue NSW.

• Episode three - Julie Etchells, Chief Human Resources Officer for the Department of Child Safety, Seniors and Disability Services

  Ms Julie Etchells (pronouns are she/her/hers) is a long-term public servant, out lesbian, person with a disability, and mother to two beautiful human beings who are now adults, starting their own families.

  Julie has dedicated 24 years to serving the Queensland Public as a public servant. Julie’s career has developed through her time predominately in service delivery and through time in state-wide services. Julie wears many hats and since 1999 has undertaken multiple service delivery, practitioner, leadership, and Senior Executive roles. Julie is currently utilising her leadership skills in the Chief Human Resources Officer role which highlights her diversity as a leader and commitment to supporting staff to ensure they have what they need to deliver services to children and families.

  Julie’s extensive knowledge of service delivery, her passion for leadership and care for people combined with an interest in strategy, partnering, and diversity enables her to positively influence desired outcomes. Julie’s leadership, commitment and dedication to Queensland communities was officially acknowledged when she was awarded the 2020 Public Service Medal for her leadership and outstanding public service to children and families in Queensland.

  Julie’s ongoing career aspiration is to “Make it Count”. That is, whatever role she is in, she acknowledges her privilege and makes the most of the opportunity for those she is there to serve. This includes her role as an out public servant modelling the way and showing others “it is okay to be who you are; in fact, it is brilliant – we need you to be you” and we are richer for it.

• Episode four - Tina McAllister, Acting Director, People and Culture, Department of Agriculture and Fisheries, Queensland Government

  Tina is Human Resource (HR) /People and Culture professional with 28 years of experience across an array of human resource focus areas. For the past two decades she has committed her energy to Public Service with Queensland Government and within that time she has served in HR leadership roles for over 15 years. Tina is passionate about enabling organisational performance through the development of people at all levels via the creation and implementation of initiatives, processes, policies and frameworks that contribute to positive organisational culture, capability and employee experience.

• Episode five - Pia Andrews, Global expert in open government and digital government transformation, former public servant

  Pia is a prolific global expert in open and digital government, and a former public servant. Pia has spent the last 20 years trying to make the world a better place, working within and around the public sector to transform public services, policies, and culture through greater transparency, democratic engagement, citizen-centric design, open data, emerging technologies, and real, pragmatic actual innovation in the public sector beyond. Pia was one of the global top 20 most influential in digital government in 2018 and 2019, and now works as a strategic advisor to the public sector at AWS as well as a member of Apolitical’s Advisory on 21st Century Government.

More in our series on embracing organisational change:

Embracing organisational change

Trailblazing with CorbettPrice Podcast - Episode 7

This week concludes our podcast series on organisational health and the seven dimensions of wellness. We hope you have enjoyed the series and find the insights and perspectives of all our trailblazers helpful. In the final episode of our first series, we explore the seventh dimension of organisational health, the relational dimension, which is all about learning and development.

Listen to episode seven:

Also available through Apple Podcasts, Spotify and Google Podcasts:

With changing employee expectations around the learning and development opportunities organisations offer to improve their overall wellbeing, L&D managers face meeting these expectations to future-proof their organisation and attract and retain the best talent.

How and what must L&D managers focus on to provide these opportunities to employees in a hybrid working environment, and how can they empower employees to build and maintain an A-grade team?

David Powell, author, founder, and life skills mentor of The Golden Thread, joins Andy in this enlivening discussion to provide ways that L&D managers can offer learning and development opportunities that build self, relationship, and team interpersonal skills to empower their workforce in their lifelong learning journey to mastery.

David and Andy discuss the importance of mindfulness and provide examples of how powerful meditation practices can be at both the individual level and the potential contribution this can unleash at an organisational level.

This episode is jam-packed with practical advice, real-life examples, and different perspectives on boosting the relational dimension of organisational health. Listen now to hear David’s meditation based on Alpha Dynamics to get you into the blue…

Download the full transcript of episode seven (with references):

Find out more about this Trailblazer:

David’s passion lies in empowering people to achieve the success they seek in life. David is the founder of The Golden Thread’s online toolkit, Life Journey Skills and recipient of The Visioneers’ 2022 global award in recognition of his work to benefit humanity.

Born in the UK, David gained a first-class honours degree in chemical engineering at Edinburgh University and worked in the resources and IT industries for 24 years, leading many teams to success.

Realising that his passion lay in empowering people, he became a business skills trainer, facilitator, and mentor. Over almost three decades, David has helped individuals and teams in hundreds of organisations, across 30 countries and five continents to improve their lives and business performance. 

After finishing university, David spent a year driving a Land Rover overland from the UK to Australia and became fascinated with the different religions and cultures that he encountered. These travels were the genesis for his lifelong research into history, religion, gnostic wisdom and psychology - to discover how to best empower people. The result is his unique ability to synthesise the latest scientific thinking and the ancient wisdom to address, and inspire the whole person - body, mind, emotions and the deeper inner being.

This is the lifetime of experience and learning that David has condensed into his online Life Journey Skills program. He teaches the essential life skills - that people don’t learn at school - so that they can thrive at life.  David’s book, Life Journey Skills, is also available for free on kindle or to purchase in hardcover from amazon.

Web: www.thegoldenthread.com  

LinkedIn: www.linkedin.com/in/david-powell-89539276/   

Amazon:  Life Journey Skills

That now concludes the first series of our Trailblazing with CorbettPrice podcast. Stay tuned as we will announce details of series two coming out soon!

Missed an episode?

Trailblazing with CorbettPrice Podcast - Episode 6

Thank you for joining us for the sixth episode of our podcast series on organisational health and the seven dimensions of wellness. In this episode, we will cover the essential topic of organisational purpose and leadership.

Listen to episode six:

Also available through Apple Podcasts, Spotify and Google Podcasts:

The leadership style of an organisation can profoundly impact an organisation's health, affecting the workplace culture, employee experience, engagement, performance, and organisational agility and resilience.

The prolific global expert in open and digital government and former public servant Pia Andrews joins us as we discuss how public sector professionals must lead and navigate their teams now and in the future.

Hear Pia's thoughts on how we need to get back to servant leadership, how any leader's first strategy should be to slow things down, and how human-centered design approaches require you to come from a position of being your best human in the first place.

Listen to also hear Pia share three practices from her background in Gung Fu and Chan Buddhism martial arts that play an important role in her work and career every day.

Download the full transcript of episode six (with references):

Find out more about this Trailblazer:

Pia Andrews is an open government, digital transformation and data geek who has been trying to make the world a better place for 20 years. She usually works within the (public sector) machine to transform public services, policies and culture through greater transparency, democratic engagement, citizen-centric design, open data, emerging technologies and real, pragmatic actual innovation in the public sector and beyond. She believes that tech culture has a huge role to play in achieving better policy planning, outcomes, public engagement and a better public service all round.

She is also trying to do her part in establishing greater public benefit from publicly funded data, software and research. Pia was recognised in 2018 and 2019 as one of the global top 20 most Influential in Digital Government and was awarded as one of the Top 100 Most Influential Women in Australia for 2014. Pia has also studied martial arts since 1990, and brings the philosophies and practices of Gung Fu and Chan Buddhism into her work every day.

Pia is currently taking something of a public sector sabbatical, working as a Strategic Advisor to the Public Sector in AWS. She is in a newly formed team made up of experienced public servants who provide futures oriented policy and outcomes focused advice, support, exploration and experimentation, to agencies and departments across Australia, New Zealand and Oceania. 

In 2023, Pia joined Apolitical’s Advisory Council on 21st Century Government, where some of the world’s most distinguished government leaders, innovators, and thinkers have come together to help accelerate Apolitical’s mission to help build 21st century governments that work for people and the planet. 

Web: pipka.org  

LinkedIn: www.linkedin.com/in/pia-andrews/   

The Mandarin articles: www.themandarin.com.au/author/pia-waughgmail-com/

Tune in next week as we talk with David Powell on our final dimension of organisational health – recreational health, learning and development.

Missed an episode?

Trailblazing with CorbettPrice Podcast - Episode 5

Welcome back to our podcast series on organisational health and the seven dimensions of wellness. This week in episode five, we continue to explore the theme of employee experience by looking into one of the crucial factors that impact this positively or negatively, an organisation’s culture. Workplace culture is our fifth relational dimension of organisational health.

Listen to episode five:

Also available through Apple Podcasts, Spotify and Google Podcasts:

Workplace culture, as defined by BambooHR, is the personality of an organisation – it’s a shared set of workplace beliefs, values, attitudes, standards, purposes, and behaviours. Research by Gallup shows that employees with a strong connection to their organisation’s culture are more likely to be engaged and less likely to experience burnout as often as those without.

Cherie Canning from Luminate Leadership joins us to discuss this essential topic, where she draws on real organisational case studies to talk through the attributes leaders need to have to create a people-centric culture, how this starts with psychological safety and how to create that, how organisations can overcome toxic workplace cultures, why mental health first aid is essential for everyone throughout an organisation, and how to build a connection with employees regardless of whether they are in the office, or working from home.

This episode is must listen for anyone who wants their organisation to be more people-centric or learn how to maintain a positive and strong workplace culture.

Download the full transcript of episode five (with references):

Find out more about this Trailblazer:

Cherie’s passion lies in inspiring people to achieve their potential by developing their 'human skills'.

Cherie is a passionate optimist, an avid traveller and the Founder and Director of Luminate Leadership.

With almost two decades of leading and developing leaders at Luminate and previously at Flight Centre Travel Group, Cherie has proven results and her authentic communication style and workshop content continue to leave a long-lasting impact on leaders and their businesses. 

Cherie founded Luminate Leadership in 2020 with one purpose in mind; to grow and inspire leaders of today to create a better tomorrow. Her intention is to embrace human based Leadership traits such as connection, collaboration, courage, empathy, compassion and kindness.

It’s her mission, and the mission of Luminate to share these skills with as many Leaders as possible, inspiring them to be the best humans they can be and bring as much joy and fulfilment to their work and lives. Cherie will also host Luminate Leadership’s annual IGNITE conference this August, celebrating Women in Leadership through coming together to connect, learn, inspire and be inspired. 

Web: www.luminateleadership.com.au 

LinkedIn: www.linkedin.com/in/cheriecanning

Tune in next week as we talk with Pia Andrews on our sixth dimension of organisational health – Purpose and leadership.

Missed an episode?

Trailblazing with CorbettPrice Podcast - Episode 4

We hope that you are enjoying our Trailblazing with CorbettPrice podcast series on organisational health and the seven dimensions of wellness.  In episode four, we dive deep into the fourth dimension which is occupational health and the employee experience. COVID pushed many organisations into different ways of thinking about how and where we work. With employee attrition being a key challenge that many organisations are facing worldwide; this may be the most fundamental component of organisational health in our series.

Listen to episode four:

Also available through Apple Podcasts, Spotify and Google Podcasts:

To help explain what design thinking is and how it can be used to design a good employee experience that engages and empowers an organisation's workforce, Rodger Watson joins us.

Rodger is the founding course director of the Master of Creative Intelligence and Strategic Innovation at the University of Technology in Sydney.

If you have always wanted to understand design thinking and hear an example of how it has been used to solve a key societal challenge, then you won’t want to miss this!

Download the full transcript of episode four (with references):

Find out more about this Trailblazer:

Rodger is an innovator for public good and has worked as a public servant, a strategic human centred design consultant, a bartender, a pizza kitchen-hand and deliverer, an emu farmhand, and the leader of a multi-award-winning academic research centre.

Rodger is the Founding Course Director of Creative Intelligence and Strategic Innovation at the UTS TD School and co-author of Creative Reboot; catalysing creative intelligence and Designing for the common good.

Rodger has an academic and practice background in Psychology, Criminology, and with his colleagues at the Designing Out Crime Research Centre pioneered the Designing for the Common Good approach to multi-stakeholder collaboration (2010-2018).

This body of work received many industry awards (including multiple Good Design Australia awards) and academic awards (UTS Vice Chancellor’s award for excellence in research collaboration). The work was assessed by the Australian Research Council as highly impactful.

In recent years Rodger has contributed to government strategy and policy across topics ranging from domestic and family violence, mental health, built environment, counter terrorism, night-time economy, waste & circular economy, environmental protection, cybercrime, transport innovation, and digital transformation.

Rodger’s UTS work is underpinned by a methodology developed under industry conditions, community engagement, and academic rigour since 2010. This body of work includes product, service and policy innovations that are experienced by millions of people each day in communities across the world.

Web: www.uts.edu.au/study/transdisciplinary-innovation/creative-intelligence-and-innovation

LinkedIn: www.linkedin.com/in/rodger-watson/

Bispublishers: Creative Reboot; catalysing creative intelligence and

Designing for the common good

Tune in next week as we talk with Cherie Canning on our fifth dimension of organisational health – Relational health and workplace culture.

Missed an episode?

Trailblazing with CorbettPrice Podcast - Episode 3

Thank you for joining us for episode three of our inaugural podcast series on organisational health. So far, across our first two episodes, we have explored the physical operating environment and organisational agility and resilience. One consistent element across each of these dimensions has been change. Change can be disruptive, it can be slow, and adoption of it can be costly.

Listen to episode three:

Also available through Apple Podcasts, Spotify and Google Podcasts:

Helping us to challenge how we look and approach the future, adapt to new technologies, and evolve how we think about long-term planning for organisational performance health is Dave Wild. Dave is a Futurist, Strategist, and Provocateur with significant experience working for design, marketing, and innovation consultancies.

Dave leads workshops around the world, runs a webinar for future-focused leaders, and conducts expert coaching through his Future of Work Leadership Development Program. In this riveting episode, Dave demonstrates what a Futurist is, what they do, and how you can become one to help guide your organisation into the future.

Download the full transcript of episode three:

Find out more about this Trailblazer:

Dave Wild is a Creative Futurist living on the edge of the world with significant experience working as a strategist and innovator for design, marketing, and innovation consultancies.

He has led workshops around the world in the US, New Zealand, and Australia.

 As a Futurist for Smith & Wild, an independent strategy and innovation consultancy, Dave works with business leaders and their teams to achieve more through greater imagination and accelerated action. Dave and his team believe that getting people fully engaged and inspired about business and the challenges ahead is critical to driving action and results.

Unique to Smith & Wild’s approach is a focus on the new, identifying megatrends across markets while applying new insights from global innovation leaders, and their clients include Air New Zealand, BNZ, MediaWorks, The Warehouse, and Toyota.

Dave also runs Futurist Hour, a complimentary webinar targeted at future-focused leaders,  providing an energising and inspiring look at the future and giving participants access to tools and events. Dave provides expert coaching through his Futurework leadership development programme, teaching Future of Work skills.

His book: Futurework: A Guidebook for The Future of Work is available on Amazon and is divided into three parts, starting with the exploration of revolutions that have reshaped society, followed by an explanation of how neuroscience discoveries can enable us to unlock the greater potential within and concluded with a strategy map for how to collaboratively, and adaptively develop modern strategies to build a future-ready organisation.

Web: www.dave-wild.com/   

LinkedIn: www.linkedin.com/in/dave-wild/   

Amazon:  Futurework: A Guidebook for The Future of Work

Tune in next week as we talk with Rodger Watson on our fourth dimension of organisational health – Occupational health and the employee experience.

Missed an episode?

Trailblazing with CorbettPrice Podcast - Episode 2

Welcome back to our second episode in the Trailblazing with CorbettPrice series on organisational health. This episode will explore the 2nd dimension of organisational health: Mental – organisational agility and resilience.

Listen to episode two:

Also available through Apple Podcasts, Spotify and Google Podcasts:

The past few years have been tough on organisations with constant uncertainty. As these shocks grow in numbers and complexity, organisations must focus beyond crisis responses to build resilience to survive now and into the future.

Scott Johnston, Deputy Secretary of Revenue, New South Wales, Chief Commissioner of State Revenue, and Commissioner of Fines Administration, joins Andy in this episode to discuss how Revenue NSW has applied agile principles to transform their organisation to become adaptive and responsive now and in the future. Hear how Scott manages to be a regulator while also delivering excellent customer service to Revenue’s three-and-a-half-million customers, his thoughts on empowering the whole organisation to innovate, his top tips for how leaders can respond to changing customer priorities, and much more.

Download the full transcript of episode two:

Find out more about this Trailblazer:

Scott Johnston is a highly experienced senior leader with a career spanning the Australian and United Kingdom public sectors.

An internationally recognised statistician specialising in economic analysis, his work at the UK Office of National Statistics guided key decision making for the Organisation for Economic Cooperation and Development and European Union.

Scott joined the Public Service Commission in June 2014 where he held the roles of Director Workforce Information Branch and Assistant Commissioner, Performance and Analytics Division.

He then moved on to the NSW Public Service Commission as Acting Public Service Commissioner, leading the NSW Government’s agenda - driving diversity, work of the future and reform across the sector. In April 2020, Scott was appointed to his current role of Deputy Secretary, Revenue NSW, Chief Commissioner of State Revenue and Commissioner of Fines Administration.

Since joining Revenue NSW, Scott has focused on providing flexibility and an improved customer experience for Revenue’s 3.5 million annual customers, with a focus on digital transformation and supporting the State’s most vulnerable customers. Over the past two years Revenue NSW has become sought after for its automation achievements, collaboration skills, innovation, and customer centred design.

Scott is passionate about shaping future workforce strategy through evidence-based decision making, innovation, diversity, and inclusion, and building digital capability.

Web: www.revenue.nsw.gov.au/

LinkedIn: www.linkedin.com/in/scott-johnston222/

Tune in next week as we talk with Futurist Dave Wild on our third dimension of organisational health – organisational financial and performance health.

Missed episode one?