Frequently asked questions.

Browse our library of short videos, explaining key concepts of the work that we do for public sector organisations.

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  • What is your organisation's learning and development strategy?

    In addition to the learning approach provided by the Australian Public Service Commission, the Office of the Australian Information Commissioner is translating that into more of a formalised approach to embed capability development and support the value of learning and development in their organisation. In the mix, they are establishing cross-collaboration teams, cross-professional teams, and communities of practice to help fuel new ways of thinking, share expertise, and develop people. Lizz Tydd, Australian Information Commissioner, also provides an example of one initiative that they are working on in reviewing their publications informed by stakeholders in this FAQ.

  • What are essential skills you look for when recruiting new talent in the OAIC?

    As a values-led organisation, the Office of the Australian Information Commissioner, or OAIC, also attracts values-led people who care about the organisation's impact and are committed to preserving human rights. Liz Tydd, the Australian Information Commissioner, also shares that it's increasingly important for their organisation to build skills in regulatory craft and strategy, helping them to be agile and having people that want to grow and adapt and help others do the same. She also speaks on the value of curiosity in asking the how and the why questions to contribute to new thinking in the new environment. Liz also takes us through the four pillars the OAIC hopes to manifest in its culture and organisation in this FAQ.

  • How, as a leader, can you ensure you manage change effectively?

    Liz Tydd, the Australian Information Commissioner, explains how her organisation is really focused on ensuring that their deep expertise is applied throughout the Office of the Australian Information Commissioner in this FAQ. Liz describes how their organisation's effectiveness comes from knowing the environment they are regulating and taking swift action to preserve rights and maximise their impact and provides ways that they are supporting their staff with the tools and guidance they need to act confidently and consistently.  

  • What will the new way of working deliver?

    Listen in as Liz Tydd, the Australian Information Commissioner, describes what success will look like for the Office of the Australian Information Commissioner, or OAIC, in this FAQ, from an internal perspective for their workforce, from an industry and agency perspective, and importantly from the confidence of the community in their interactions with government and industry, knowing that their privacy and freedom of information rights are preserved.

  • Why was a postural change important for the OAIC?

    Liz Tydd, the Australian Information Commissioner, shares the perspective of being a regulator in looking at the rapidly changing digital environment, nationally and globally, and how responding to that is driving the change and need for the Office of the Australian Information Commissioner, or OAIC, to adopt and education and enforcement focus. Liz expands on this further in this FAQ.

  • How do you work with the broader ecosystem of public and private businesses?

    As a regulator, the Office of the Australian Information Commissioner, or OAIC, has a unique vantage point from the top of the hill. They can look at all the sectors they regulate and then pull out common themes that inform their guidance. Liz Tydd, the Australian Information Commissioner, explains this further in this FAQ and provides a helpful starting point for how they work with their broader stakeholder ecosystem through a program of strategic engagement.

  • How do you structure your workforce to be more agile in responding to challenges as they emerge?

    The Office of the Australian Information Commissioner, or OAIC, is a knowledge-based environment, and therefore, it needs a structure and culture that supports knowledge development in its workforce. Liz Tydd, the Australian Information Commissioner, shares her perspectives on how the OAIC needs to openly share knowledge internally so that they can share knowledge externally in this FAQ, acknowledging the importance of data and structuring to support their data-driven organisation and the role that collegiality plays in supporting a more horizontal approach in their workforce, and in their relationships with domestic and international regulators too.  

  • What are some examples of taking a human-rights-centred approach?

    Liz Tydd, the Australian Information Commissioner, shares her organisation's consolidated thinking in the AI space. In this FAQ, she outlines the eight key elements of a human-rights-centred approach to AI.

  • How do you take a human-centred approach to designing trustworthy systems?

    Liz Tydd, the Australian Information Commissioner, joins us in this FAQ to first inject an important word in a human-rights-centred approach to designing for trust. Liz explains how the community expects her organisation to uphold legislation and how they need to preserve their rights in the digital environment by examining the ever-changing regulatory environment and thinking about the risks that are being presented. Liz expands on this further using an example of supply chains.

  • How have the challenges of misinformation and breaches affected the public's trust?

    Liz Tydd, the Australian Information Commissioner, in this FAQ, reviews the latest figures on data breaches from her organisation's recent report. She also explains how an additional dimension of misinformation can become an accepted truth in the audience's mind, highlighting how even the human brain is grappling to adjust to this very real and growing threat and its manifestations.