Progressive organisations today should be focussed on how they can leverage the benefits of flexibility in their workforce. Gina Dolan, General Manager of People and Culture at the ACCC, provides how her organisation has had an innovative approach to recruitment and attracting of talent across the country and how, as a leader, is about balancing what is right for the person with what is right for the organisation and having that threshold of what is consistent for all. Gina also states how critical it is when you have a geographically dispersed workforce that has a range of flexible working arrangements and is diverse that you have clear channels of communication built on what works for your people and that relationships are built on respect and trust.
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Leading people from up to five generations in the workplace isn’t easy. Listen in as Gina Dolan, General Manager of People and Culture at the ACCC, explains how, as a leader, you need to be adaptable and work on that every day in how you’re engaging with people and really listening to what they are saying with the ability to reframe what you’ve heard. Having conversations with staff around what the best way to engage with them is and what they need from you is important, and so too is acknowledging that whilst you can’t give them everything, you can be clear about what you can do and what you can’t do.
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Listen in as Gina Dolan, General Manager of People and Culture at the ACCC, as she myth busts the perceptions of what works in terms of working from the office and from home. The truth is that there is no one-size-fits-all solution, and leaders today need to deliberate about creating rituals and ways of working that encompass the diversity of the people they are working with. While you may not have the right answer, and things that work today may not work tomorrow, you must continue to adapt to find the right balance to create a healthy culture that gives people the flexibility they need.
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The idea of perfectionism as a metric of success is embedded in our human psyche. In many big businesses today, mistakes can be costly, and there can be significant consequences, so of course, it’s essential to understand all the risks and how to interpret them. But that doesn’t mean we must have a black-and-white mindset about the world and how we approach risk. Listen in as Gina Dolan, General Manager of People and Culture at the ACCC, explains how she has found that taking a breath to think about what the right response is, even if it’s just for 30mins, can make a big difference in how you approach things and move forward.
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It’s only human nature to want to try our best at work, but sometimes, we can put unnecessary pressure on ourselves to make everything perfect. The benefit of hindsight in looking back on your career and experiences is that you realise that it can be unrealistic. Gina Dolan, General Manager of People and Culture at the ACCC, shares how she feels that admitting to making mistakes, reflecting on those, and adapting decisions moving forward can be a power move in this frequently asked question.
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Leaders have a critical role in today’s challenging organisational climate. Gina Dolan, General Manager of People and Culture at the ACCC, explains how having real clarity around “why we are here?” and” what is our vision and purpose?” for an organisation is paramount. Equally important to that is how leaders provide the linkage for individuals to know their role in contributing to that whole organisation vision and acknowledging that every role will have challenging parts. Managing and supporting that risk with your team can make a significant difference.
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Is grit an innate trait, or can it be learned? Listen in as Gina Dolan, General Manager of People and Culture at the ACCC, explains how, in her experience, it’s a bit of both and that, like a muscle, its strength can be built over time, especially through making mistakes and persisting through those times to build resilience. Another critical element of exercising grit through Gina’s experiences is having leaders around you to be your champions and advocates.
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Listen in as Gina Dolan, General Manager of People and Culture at the ACCC, provides her perspectives on grit and the role it plays in having a growth mindset. Gina shares that she feels grit is a requirement for any role in the environment that we operate in now, which is filled with uncertainty and complexity. She also discusses how grit can be key to maintaining momentum, effort, and interest when dealing with failures and adversity.
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