Lean Six Sigma Essentials

Gain the essential knowledge to analyse processes for waste and variation using Lean Six Sigma tools and frameworks.

Many public sector organisations face the challenge of doing more with less budget, making it difficult to find new ways to improve efficiency if they lack the necessary skills needed to drive results. According to McKinsey & Company, Lean-management programs can reduce cycle times (end-to-end completion time) by 30-50% as well as improve productivity and reduce quality error rates, increasing both customer and employee satisfaction and creating clear roles for managers with more time to spend on value-adding activities.

Our Lean Six Sigma Essentials course provides the perfect introduction for public sector professionals to recognise and eliminate non-value-added activities in your organisation’s processes that hinder efficiency. In just one day, participants will learn the foundations of Lean Six Sigma, a proven methodology for continuous improvement.

Learning Outcomes

Understand the foundations of improving processes in the context of your strategy with the BeHOLISTIC™ Framework.
Identify and eliminate waste
Improve process flow
Utilise basic BPM methodology to map a process end-to-end
Reduce defects and errors
Utilise the DMAIC process to manage a continuous improvement project