Embarking on a Journey Through MoG Complexity: A New State Government Division's Transformation.

Navigating Machinery of Government (MoG) changes presents a formidable challenge, often fraught with unforeseen complications and disruptions. Yet, with a strategic approach, these transitions offer unique opportunities for renewal and improvement.

A pivotal State Government Division, central to the strategic execution of the state's vision and critical to the delivery of comprehensive services across NSW, engaged our expertise to navigate the intricacies of a MoG change. This division, instrumental in shaping the state's future, sought to clarify its strategy and unify its diverse teams towards shared goals and a cohesive vision for the future.



 

Our Process

Our team collaborated with division members, external stakeholders, and the leadership team to identify trends and megatrends affecting their services. We then encouraged the teams and stakeholders to envision a better life for all generations in the future, which would inform their present actions.

Together, we helped define the division's strategic priorities, emphasising the importance of collaboration within and beyond the division. All members actively participated in shaping the path forward.

The Results

Increased Efficiency: A thoughtful re-evaluation of their operational strategies led to the discontinuation of non-essential activities, enabling a more judicious allocation of resources.

Improved Collaboration: Our emphasis on fostering an environment of teamwork, both within the division and with external entities, paved the way for a more integrated operational dynamic. This newfound synergy accelerated decision-making processes and elevated the quality of outcomes, reflecting the division's critical role in driving state-wide initiatives and policies.

Enhanced Employee Engagement: Cultivating a shared vision and purpose sparked a renewed passion among the team members. This alignment not only bolstered motivation and productivity but also amplified job satisfaction, resonating with the division's significant impact on the lives of New South Wales' citizens and its pivotal position in the state's administrative hierarchy.

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Improving application lead times by 33% by establishing an Agile Operating Model

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A Government Agency's Inspiring Turnaround: Boosting Employee Engagement After a MoG Change.