Listen in as Tess Bishop, Chief Operating Officer and Deputy Secretary of Strategy, Enterprise, and Engagement at the Department of Agriculture, Fisheries, and Forestry, shares her passion for getting out and seeing how things happen firsthand. She speaks about how, while reading a brief can be fantastic, seeing policy in action enables her staff to give her direct feedback, and she can see how that impacts their work directly. Tess also discusses how she changed her role to include ‘engagement,’ as engagement is how you learn, and you need to be open to the ways that people learn by opening up different communication channels.

Listen to her full episode here