How can leaders use human-centred design approaches to lead their teams?
"Implementing human-centred design approaches requires you to come from a position of modelling – being your best human in the first place”. Pia Andrews, public servant and global expert in open government and digital government transformation shared this invaluable advice on purpose and leadership in our podcast series on organisational health. In this short video, Pia talks about how important it is for leaders' to have empathy, care for their staff, and vulnerability as they lead their teams. Pia's full podcast episode on purpose and leadership is also available here.
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