We talk a lot about leaders being authentic in how they lead others, which also goes for how they communicate with others. If communications are written in a certain way or with jargon that doesn't reflect how the leader speaks, then people can see through that, and it may lead to them creating their own version of the truth. David Coltman, Chief Executive of TAFE SA, provides his advice that you can never communicate too much and that it is important for leaders to be physically present as it provides an anchor to others, especially during times of change.

Listen to his full episode here