How has staff engagement changed in taking a staged approach?
David MacLennan, CEO of the City of Vincent in WA, talks through how they have developed their organisational performance program in this FAQ. David describes how he has given extreme accountability for each of the fourteen business areas to self-manage and lead their own performance journey and how the cohort of managers has embraced this decentralised approach, which is done at a team level. David shares the details of this program, and how he has set an organisation-wide goal for each team to work to a level of maturity of at least three, with one being adhoc to five being high-performing. Listen to his episode here
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