What advice do you have for other leaders experiencing ongoing friction in their team?

Being authentic as a leader requires you to take a look at yourself to see if you are part of the problem, especially when your team is experiencing ongoing friction. Martin Hehir, Deputy Secretary and Chief Operating Officer for the Governance and Corporate Group within the Department of Prime Minister and Cabinet, explains this further as he looks back over his career in leading others. He also speaks about how, as leaders, you have to be willing to change how you lead and be able to question why people are responding the way they are and adapt accordingly.

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How can leaders turn friction in a team into a positive and respectful collaboration?